Reviews (2,719)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

November 24, 2020

one of the best app in shopify app store it will help you to retain your customers and get clear the flaws that reduce your sale. highly recommended

Murxhad
United Kingdom
11 days using the app
August 26, 2020

I have having a low conversion rate and this app lets me replay customer session recording, hence I can see whats wrong with the page and then improve it.

Easy-WFH
India
11 days using the app
Edited April 27, 2020

A good app, the point is that it is free, it can let me see the user's purchase behavior, so that I can better optimize my website...

Pimax Innovation, inc.
United States
11 days using the app
Edited July 19, 2019

Think it's a good app, it can let us know what problem we still got on our website. And improve from the angle of potential buyer, it can let us know how fast a user open a page, and what pages he has viewed,then we can analyse how to improve the replay. really like it. I would like to rate 5 start from beginning

Mabaoha
China
11 days using the app
December 27, 2023

great app

My Store
Israel
8 days using the app
Edited June 16, 2019

its free? i can t believe,so good app for me,Very good software can analyze user behavior, it’s great

GadgetBus
United States
11 days using the app
January 19, 2020

great app, I used other apps however this is the best one and it is also free to use! recommend to everyone

Alternastyle
Israel
10 days using the app
June 14, 2020

Before better replay my site wasnt so optimized i followed my records step by step and after better replay i had a higher conv rate because i knew what need to be change ! thank you

TadaBaby
United States
10 days using the app
July 12, 2020

This app is amazing. Helps me find flaws in my website and let me know why people aren't buying my products. Highly Recommend this app!

Over Tech
Australia
10 days using the app
June 16, 2019

Great app .conversion increased 15%.return of investment increased.now we are happy owner of a yoga store.

Argos Yoga
United States
10 days using the app