Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

August 27, 2020

good product good product good product good product good product good product good product good product good product

Childoo
Canada
3 months using the app
Edited June 15, 2020

this is very nice app. i truly like this. it did helps to spy the customers and give chance to improve your listing

Gyamax
Australia
2 months using the app
March 28, 2019

Aplicativo muito simples de instalar e utilizar. Gostei muito, agora estou aprendendo a entender o que se passa pela cabeça do usuário, rsrsrs

e-compre
Brazil
4 days using the app
Edited October 14, 2019

very straight forward to use and a very good insight into how exactly my customers are behaving on my website.

KikiOutlet
United Kingdom
2 months using the app
May 8, 2020

I used this app to monitor long visits to study. It's a straightforward and easy to use app. It's also free

OBNW
Sweden
4 days using the app
August 13, 2019

all good so far really simple app to use gonna try it for a few weeks hopefully will help me to learn how to convert more website traffic

PlushPrams.com
United Kingdom
3 days using the app
Edited April 23, 2020

fantastic i use just to try and now i'm gonna use with my new shop and see how does actually do! thanks

The Perfect Selfie
Italy
About 2 months using the app
February 27, 2023

Excellent customer service, App is user friendly so far, even the free plan by itself is very useful.

The Proper Ice Cream Company
United Kingdom
3 days using the app
CartKit replied February 27, 2023

Thank you for taking some time and leaving us such a wonderful review and giving us 5 stars. We are excited to have you with us :)
-Mo

Edited January 17, 2020

Very helpful and very friendly.
You can understand the client better and realize what he wants more exactly.

2Bussy.com
United Kingdom
3 days using the app
Edited June 23, 2020

Very nice app to use. Sometimes the recording sessions are not correctly displayed but still nice to have.

TheGiftry
United Kingdom
About 2 months using the app