Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited April 26, 2019

Really like Better Replay. The simplicity and ease of use is what makes it stand out from the rest. And it's free! 5/5 Stars.

Dadrack
Australia
3 days using the app
November 7, 2020

10/10 must have! Definitely recommended, an excellent way to see how people bounce off your website and what to improve on.

zestfits
United Kingdom
3 days using the app
June 24, 2020

Great app for Startup,Provides me actionable insights on customer behavior on the website.Good Job Cartkit

Alleviate Central, Inc.
United States
3 days using the app
CartKit replied June 24, 2020

Thank you, we appreciate your support! :)

Edited October 22, 2019

Does what it says on the tin. Allows you to see what people get up to on your website which will hopefully allow us to improve the viability of our store.

4AllGadgets
United Kingdom
About 2 months using the app
April 25, 2020

Thanks to this app I got very useful insights on what can be improved on our website! Very easy to set up and to use!

Jessica Choay
United Kingdom
3 days using the app
September 16, 2019

This is a great app, i am able to see where my visitors go and why they dont convert. i have much more money knowing how

Flux Fitness
United Kingdom
3 days using the app
Edited August 21, 2019

Great app. Helps to review my store and what are the visitors expectations and take necessary actions to fix them. I thank the entire team.

InStore18
India
3 days using the app
Edited May 12, 2020

I used this app to help me see what was going on in my store and it's awesome! Google Analytics doesn't come close to showing this type of user behaviour. Being able to see what people are doing on various pages of the website is great for optimization. Awesome app!

Smooth Skin Boutique
New Zealand
3 days using the app
June 6, 2020

yes you are the best in the wordth notamment dans les pays africains si non on peut ajouter quil faut faire des plans gratuit pour que tout le monde puisse profiter au maximun Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Marboha Store
Morocco
About 2 months using the app
May 2, 2020

Bautiful app works perfectly and i m also getting better customer experience also improving my website too

Doracket
Canada
3 days using the app