Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

April 25, 2020

Thanks to this app I got very useful insights on what can be improved on our website! Very easy to set up and to use!

Jessica Choay
United Kingdom
3 days using the app
September 16, 2019

This is a great app, i am able to see where my visitors go and why they dont convert. i have much more money knowing how

Flux Fitness
United Kingdom
3 days using the app
Edited August 21, 2019

Great app. Helps to review my store and what are the visitors expectations and take necessary actions to fix them. I thank the entire team.

InStore18
India
3 days using the app
Edited May 12, 2020

I used this app to help me see what was going on in my store and it's awesome! Google Analytics doesn't come close to showing this type of user behaviour. Being able to see what people are doing on various pages of the website is great for optimization. Awesome app!

Smooth Skin Boutique
New Zealand
3 days using the app
June 6, 2020

yes you are the best in the wordth notamment dans les pays africains si non on peut ajouter quil faut faire des plans gratuit pour que tout le monde puisse profiter au maximun Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Marboha Store
Morocco
About 2 months using the app
May 2, 2020

Bautiful app works perfectly and i m also getting better customer experience also improving my website too

Doracket
Canada
3 days using the app
Edited September 15, 2019

De momento parece que es una buena aplicación Esperemos que siga así y veremos que tal funciona.
Un saludo,,

ANZOOS
Spain
3 days using the app
December 22, 2019

You can only see your last 10-15 visits, no replay history. It's only useful if you sitting there all day and watch it "live". Unfortunately there is no support either, no one reply since weeks. I sent 4-5 messages to multiple email addresses they provided. Sad, becasue this could be a great app

Coolcat Gadget
Hungary
3 months using the app
Edited August 28, 2019

So far does exactly what it says it will and allows me to make adjustments to my site to increase conversions. Really great thus far,.

Egard Watch Company
United States
3 days using the app
August 31, 2019

I used it ,but sometimes i feel not clear.Maybe can do better. Hope the developer can help! Because I really want to know why the customer initiated the checkout, but ultimately there is no order.

hihealth365
China
About 2 months using the app