Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

August 9, 2023

Mo provided me with top-notch customer service this evening!!! I highly recommend Mo for your customer service needs! Thank you so much!!! I couldn't be happier!!! :)

Homeaholic Boutique
United States
6 days using the app
Edited September 12, 2020

great app i really recommend plus its free witch makes it very interesting compared to other apps like orange etc.

Futurzen
Canada
6 days using the app
April 19, 2020

this app is pretty awesome, it is so fabulous. i love all the way and it is the best app i ever use.

dancesome
Malaysia
6 days using the app
September 3, 2023

awesome customer service and great app, i will start using it a lot more often since i have full confidence that this app may give me tons and tons of extra conversions!

MM2Exchange
Netherlands
6 days using the app
August 30, 2020

Vraiment bien, pour une fois qu'il y a une application qui est gratuite, je commence a l'utiliser on va voir ce que ca donne

TYGIX
France
6 days using the app
March 6, 2023

Very Good app, highly recommended, but unfortunately i can't track client navigation at the checkout page.

Little Toes Egypt
Egypt
5 days using the app
CartKit replied March 6, 2023

Thank you so much for taking time and leaving us with a review. We really appreciate it and are really excited to have you with us :)
-Mo

Edited June 2, 2020

Great app !!! Love it, easy to use, easy to navigate. We get to see what shoppers are doing. Get to use the replay live and figure out what we can improve etc

NutriK9plus
Canada
5 days using the app
October 30, 2023

Friendly and professional support. Just started to use this app and are very happy with their features.

Feyra NO
Sweden
5 days using the app
August 30, 2019

Straightforward recordings and easy to use.

Works well and helps broke beginners like me a lot.

thanks.

The Highway Store
United States
5 days using the app
August 6, 2020

So far it's all good, and free which is great, my website is still new, so I will wait until I get customers to see how it works.

Picks Perfect
Lebanon
5 days using the app