Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

May 5, 2020

Really like how I can see what’s going on with just the test. Looking forward to seeing what this can do and strengthen my add to carts and visitors

Honey & Fig Boutique
United States
About 1 month using the app
April 7, 2021

love it so far it's very fast and the performance level of it is immaculate. Also, the interface is easy to navigate through I recommend this to anyone.

Idealback
Georgia
2 days using the app
December 10, 2020

Not going to lie, I thought this was too good to be true. But I can honestly say that I am shocked that it is as simple, straight forward and useful as everyone else claims. After watching a couple of sessions, I was able to see what my issues were and get them corrected. So thank you. Feedback if there could be a paid version that also allows live views of the live session that would be the icing on the cake.

Lyse Collection
United States
2 days using the app
December 6, 2019

I used this app to check my store behavior , and it is helping me a lot.

kaafila
Morocco
About 1 month using the app
Edited May 15, 2020

DOESNT SHOW ANY RECORDS FAILURE APP, DOEST WORK, NOT WORTH EVEN A FREE PLAN ITS RECORDING ONNLY MY SESSIONS

WORK IT OUT
United States
About 1 month using the app
August 16, 2020

Simple and works. Even recorded a very large session over the weekend where I left the browser open and worked on it in another. 10,000 sessions are the limit on this one per month but other than that it is perfect. Would love the option to pay a bit to get more sessions.

Taigen Tanks USA
United States
2 days using the app
April 18, 2020

Wow I'm blown away by this app, really easy to install and I'll be able to see exactly how my visitors are using my site. All this for FULLY FREE? This is amazing, thank you so much!!!

WeJustSocial
Canada
2 days using the app
May 28, 2023

Incredible app, I am loving the fact I am able to see how customers interact and behave on my store in order to optimize for a better user experience. Donald was very helpful when I chatted with him

Velosxy
United States
2 days using the app
Edited August 19, 2019

Great App... a must for every store... and I love that its free.

Georgette Klinger
United States
2 days using the app
September 2, 2019

Nice app. Shows what one is doing on your site. Though not very clear but great to understand customer.

Shibamboo Store
India
About 1 month using the app