Reviews (2,739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.
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Simple to use, but I'm not sure if the recordings are 100% accurate, I have over 400 sessions but the number of recording tracked is probably less than 50. Maybe I am missing out on something.. Any advice would be much appreciated
Hi! We'll get in touch with you to get more details of your experience :)
Easy to install compared to other session monitors that require manual 'copy & paste code'. It's giving me the info I expected, but I guess it's up to me to make it meaningful; in that sessions just end & I still don't know why. May be helpful to include a list of 'reasons why' summary. Great app!
I used this app and it's really easy to install, easy to use and really useful to know how my customers interact with my website and see what's wrong ! Thank you !
I just use this app to monitor my store https://afkaristore.com. It is very useful. Untill now it's working and I'll update my review later.
Very good app. It is simple to use. One suggestion would be to be able to filter the videos by length, ATC, IC... etc
Love this app, extremely helpful to know exactly what my customers are doing and helps me make adjustments when I see I'm losing people in a part of the shopping experience.
its too early to tell, however I am very annoyed that the heat map tool is still not available - despite the reason I added the app!
We appreciate your feedback! Our team is working hard to release this function as soon as possible. We'll reach out via email :D
This app is great! I hope next time we can filter out our own IP Adress. This will help us to have more accurate results.
Really like how I can see what’s going on with just the test. Looking forward to seeing what this can do and strengthen my add to carts and visitors
love it so far it's very fast and the performance level of it is immaculate. Also, the interface is easy to navigate through I recommend this to anyone.