Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

April 4, 2019

Thank you so much. This is a blessing to be for free. I watched one session and immediately noticed things I could make look better.

Creole Couture Boutique
United States
5 days using the app
October 15, 2019

i just installed this app i done few trials looks like all work like they are saying, my only concern and im wondering if they are recording wile the customer are putting personal details like bank card.

Dr. el shop
Norway
5 days using the app
October 30, 2019

Works great, can track what my users are doing with ease, I recommend anyone having trouble with sales to install app

GizTech
Australia
5 days using the app
January 15, 2020

This app has been helping to to see what is interesting for my customers who don’t always add to cart.

Second Half Pottery
United States
5 days using the app
June 18, 2020

Just Amazing. Used several apps before but I would say this is the best app ever. Thanks you making my life easier :)

Halabh
Bahrain
5 days using the app
July 15, 2020

GOOD CCCCCCCCCCCCCCCCCC CCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCC

INDIAN ART BOX
India
5 days using the app
December 16, 2020

I like that I can see how they navigate. It can go me better set up my store. I really like the app so far.

Love yourself By Lady Hawk
United States
5 days using the app
Edited November 17, 2019

very good app. I would highly recommend anyone with a website to get this app to learn about there customers. I paticulay enjoyed watching customers buying habbits and which products sold together.

Eka Pada Yoga
United Kingdom
5 days using the app
Edited July 15, 2019

Glad its free A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Friqana
United Kingdom
5 days using the app
February 15, 2023

My Experience with Mo was very professional and he was helpful if resolving my issues. I am new to this App and looking forward to seeing my website analysis.

Floluxhair
United States
5 days using the app
CartKit replied February 15, 2023

Thank you for your review as we appreciate it. Really looking forward to making your experience a good one with us.
-Mo