Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited July 31, 2019

this app helped me understand my customer behavior and make changes to my store. I will continue using it.

Bright Amos
United States
About 1 month using the app
July 8, 2020

This app is helping me know my customer more and deeply. This help a lot. I will know what should I do next.

Corient
United States
2 days using the app
August 13, 2019

Guess it works fine, but bugs me to rate before I know too much :D
100 characthers minimum
100 characthers minimum
100 characthers minimum

COSMILA
St. Vincent & Grenadines
About 1 month using the app
Edited August 5, 2020

Excellent. Seeing the recording on our page is one awesome feature.. people should give a try.. I guess it is a good tool for optimization.

DOLPCART
India
2 days using the app
October 1, 2019

Some elements do not show but is acceptable as recordings clearly show cursor/tap on mobile devices.

LameCo
Australia
About 1 month using the app
Edited October 25, 2019

nice, it's nice what customers do and what are the favorite products. 5 stars. I like that it is free as well, thanks, guys. I enjoy this app

Fleek
United States
2 days using the app
May 25, 2020

Brilliant app to track activities of your visitors. it tells what changes you need to make in your site.

UPPER CAZE
India
2 days using the app
March 31, 2019

good so far.........................................................................................................

420 Updates
Canada
About 1 month using the app
August 30, 2020

i used it to track as I have a very high bounce rate, however, i found it very interesting compared to a heatmap. I wish we could see all the drop menus which are used by site visitors.

Go Buy London
United Arab Emirates
About 1 month using the app
September 19, 2020

This app is a very useful tool for gathering information ,visually, with visitors interactions. I'm fairly new but I manage a good amount of traffic. Yet I only have a few added to cart or checkout. I'm collecting my information and I think it's my homepage. I wish it showed a little more information. But I definitely recommend it!

Eye Zone USA
United States
About 1 month using the app