Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

July 12, 2020

The second best to lucky orange in terms of data provided to the site owner but who can complain with free. Exceptionally useful and very clean and organized.

Athletic You
Canada
4 days using the app
October 10, 2019

this is good thing i have a good feel so good that i always use for sale my production i love this one

Woworld
China
4 days using the app
January 19, 2020

It is an amazing app! It really helps to understand how customers are browsing the store! It has helped so much! Thank you

zerodefined
Canada
4 days using the app
Edited May 2, 2020

Just started using Replay Live and find it very useful to see how our customer review our store and we can further improve on the user experience.

Shave™ by LovelyWare
Singapore
4 days using the app
August 20, 2019

Perfect and is free!!!

GreenerStraws
United States
4 days using the app
July 29, 2020

its very good ,easy to use and also its free so don't hesitate and use it,don't expect much ,ratings - (3.5/5)

Kitchen Bee
India
4 days using the app
Edited January 8, 2020

Perfekt für alle die Ihren Shop wirklich verstehen wollen. und dann auch noch kostenlos. Echt Klasse.

ShopBrandFashion.com
Germany
4 days using the app
October 16, 2019

nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

Final Choice
Pakistan
4 days using the app
Edited December 2, 2019

It does exactly what it promises. It is easy to set up and there are no hidden fees. I rate it 5/5. Highly recommended

GoodPostureNow
Denmark
4 days using the app
July 8, 2021

The apps is simple to use. I try some of the function and it is working. I think is worth for those people who wish to track session to try this out.

Jungle House
Malaysia
4 days using the app