Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

June 10, 2020

It's really useful. Now you can see customer journey on your site. With real live recordings you can see how customers navigate your site

indyEyewear
Thailand
4 days using the app
Edited May 23, 2020

Insane features and it's free! I hope it will help me to better understand my clients to make more sell!!

ComputerArmRest
Philippines
4 days using the app
June 6, 2020

YOUSHOULDBESHOPPING.COM:
This is FANTASTIC..!!! This never crossed our minds to use anything like this for our store, until we saw a Shopify Top 11 Apps video on youtube...? What Aa TERRIFIC APP...!!

YouShouldBeShopping.com
United States
4 days using the app
June 11, 2020

This is saving me so much time and money. I can see everything I need to make my store better. Super simple to setup and useful.

Dunia USA
United States
4 days using the app
December 2, 2019

I love this app, it helps to see in real-time the time spend of the users and the paths they take on my website. That way I can improve my website. Thanks, awesome work. One of the must-have apps

Mayalla
Guatemala
4 days using the app
April 30, 2023

nice app. for free users too really loved the customer support. they are best. hope this helps to business

Archadia
India
4 days using the app
March 4, 2024

So far so good, installed it to see why people are leaving my site without converting. It does that, also got a bonus from Mo!

Synthify
Greece
About 8 hours using the app
December 4, 2019

yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes

Pierre Cardin Nederland
Netherlands
4 days using the app
Edited October 16, 2019

Very good app, i never seen this before, i will really help me to understand what my costumers de before buy, its actually amazing

Gold Maniac
Slovakia
4 days using the app
Edited October 3, 2019

The best app to understand your customer actions. It's very easy to use and has simple and intuative navigation. Just like a good player.

Vogue4You
Ukraine
4 days using the app