Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 30, 2019

The app is good and can record but the videos do no appear instantly after someone visits your store. Having quicker access to the videos faster can help me make adjustments to my ads or store which could result in more sales and less money spent on non converting ads.

The Blessed Co
United States
28 days using the app
October 28, 2019

Amazing for a free app. would recommend. Although it doesnt tract every sessions its still enough to get a picture of what is happaning

Mi-Bacpac
United Kingdom
1 day using the app
April 19, 2019

Interesting and very useful tool by itself but needs more work and development beyond a tool into a toolset. Otherwise this will be absorbed by the bigger compilations like the 'apiculturists', to reference one without naming a competitor on your page. Know that 3/5 from me doesn't mean 'Bad', it means you're just not a 5 YET. 1/5 would be 'Bad'.

WestSideBritches
United States
About 1 month using the app
Edited July 9, 2020

So far so good. Testing this out to see how well it can work for me and my store. I using this to see if i can get better conversion rates

Realyst Jewelry
United States
27 days using the app
September 5, 2019

it really helps to see what my protential customers are looking at the most . it has been a geame changer for us

IFameli
Israel
1 day using the app
March 7, 2020

Android Recording Not working, Still pausing every time, the desktop recording is working great. Free geat app

HAVE FRUIT STORE
India
About 1 month using the app
January 2, 2020

decent free alternative to lucky orange. does what i want it to do.

ChargeRing
United States
26 days using the app
December 8, 2019

i like the simple installation it doesnt take much but it didnt record all the session it skip some session's.

Fantasyrack
India
26 days using the app
June 29, 2020

Good to use ...............................................................................................................................................................

Crimson Lingerie
Canada
About 1 month using the app
April 17, 2020

I used this app for my store and this is very great ! i love it, thanks you Better Replay! have nice day

SHORTWEAR®
France
1 day using the app