Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited October 25, 2019

nice, it's nice what customers do and what are the favorite products. 5 stars. I like that it is free as well, thanks, guys. I enjoy this app

Fleek
United States
2 days using the app
May 25, 2020

Brilliant app to track activities of your visitors. it tells what changes you need to make in your site.

UPPER CAZE
India
2 days using the app
March 31, 2019

good so far.........................................................................................................

420 Updates
Canada
About 1 month using the app
August 30, 2020

i used it to track as I have a very high bounce rate, however, i found it very interesting compared to a heatmap. I wish we could see all the drop menus which are used by site visitors.

Go Buy London
United Arab Emirates
About 1 month using the app
September 19, 2020

This app is a very useful tool for gathering information ,visually, with visitors interactions. I'm fairly new but I manage a good amount of traffic. Yet I only have a few added to cart or checkout. I'm collecting my information and I think it's my homepage. I wish it showed a little more information. But I definitely recommend it!

Eye Zone USA
United States
About 1 month using the app
Edited November 14, 2019

Had some errors first start but it played my replay and...wow....AMAZING. This thing is crazy useful!!!

I would highly recommend!!!

Scale my dealership
United States
About 1 month using the app
Edited July 7, 2020

So glad that it is free. Super easy to use and very useful to track customers movements/ thought process.

Reneeu
Singapore
2 days using the app
August 23, 2019

Absolutely fantastic way to see how customers interact with your website. Genius! Very user friendly and easy to use. One of the best free apps out there.

Ivoria Camera Tech
New Zealand
2 days using the app
June 18, 2021

good to my shop concept i like it like that.........................................................

PAIRES HORS-PAIR
Réunion
About 1 month using the app
April 28, 2020

Fantastic tool that's available for free. Thank you CartKit for this tool, we'll be using it to analyze our traffic.

Time-Peace
United States
2 days using the app