Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

May 8, 2020

I used this app to monitor long visits to study. It's a straightforward and easy to use app. It's also free

OBNW
Sweden
4 days using the app
August 13, 2019

all good so far really simple app to use gonna try it for a few weeks hopefully will help me to learn how to convert more website traffic

PlushPrams.com
United Kingdom
3 days using the app
Edited April 23, 2020

fantastic i use just to try and now i'm gonna use with my new shop and see how does actually do! thanks

The Perfect Selfie
Italy
About 2 months using the app
February 27, 2023

Excellent customer service, App is user friendly so far, even the free plan by itself is very useful.

The Proper Ice Cream Company
United Kingdom
3 days using the app
CartKit replied February 27, 2023

Thank you for taking some time and leaving us such a wonderful review and giving us 5 stars. We are excited to have you with us :)
-Mo

Edited January 17, 2020

Very helpful and very friendly.
You can understand the client better and realize what he wants more exactly.

2Bussy.com
United Kingdom
3 days using the app
Edited June 23, 2020

Very nice app to use. Sometimes the recording sessions are not correctly displayed but still nice to have.

TheGiftry
United Kingdom
About 2 months using the app
January 6, 2020

I use this application helping me to get a view on my on-line store; It's a well done application...

JAMES & JACOB
France
About 2 months using the app
Edited May 21, 2020

I am testing this app now, and I currently enjoy it a lot. I hope this app can help me better improve our user experience and engagement.

Melanin In America
United States
3 days using the app
Edited August 26, 2020

Free, clean, very nice interface... frankly nothing to complain about. I'll come back with 5 stars when I've viewed my first recording.

Done. Just perfect!

Urban Girl
France
3 days using the app
Edited July 6, 2020

one of the best app i have used and it is free super app I like the app very much best best best app

Harsith Surana
India
3 months using the app