Reviews (2,731)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.
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I use this application helping me to get a view on my on-line store; It's a well done application...
I am testing this app now, and I currently enjoy it a lot. I hope this app can help me better improve our user experience and engagement.
Free, clean, very nice interface... frankly nothing to complain about. I'll come back with 5 stars when I've viewed my first recording.
Done. Just perfect!
one of the best app i have used and it is free super app I like the app very much best best best app
Fast replies and very kind employees. Also this app is very easy to use and understand and will boost your sales for sure
1star. Even though its free, it has a lot of issues
- stopped working until support reinstalled it and didn't really give a satisfactory response
- nowadays it records maybe 1% of of visits to the site and for no reason skips the others; Support never responded to the second ticket i sent.
We can't replicate any issue. All of our tests are being recorded fine. Note that the recorder automatically ignores bot traffic. Please email us with more details on the number of recordings you're expecting to see and where those numbers are coming from. Thanks
A customer's POV is very useful, definitely would recommend this app, useful for adjusting your website and better understanding your customer base/their interaction with you.
Love this app, it helps me know we’re my audience is coming from the most. I can waiting to get started.
This app is useful, I can see how my customers are looking at my site. However it could be better if you could filter out your own ip so it didn't track the times you were on their doing maintenance on your own site, also a heat map of all the recordings would be helpful too. I also think it isn't recording every visitor as some of my customers didn't seem to appear on it, though it does seem to get the majority. Currently the app is free so it is totally worth it for what you get.
Its a great app! Definitely recommend it to others to follow traffic. Its a good tool to analyse and improve the website where needed.