Reviews (2,738)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.
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Espero que esse app me ajude nas vendas! estou esperançosa! Não tive boas experiencias anteriores com outros app.
Stopped working. Every session is now "Newark, NJ" and when clicked, I get: Not Found. Contact admin for valid URLs. I've contacted CartKit... Waiting for a response. If I don't hear from them soon, I'm uninstalling.
Update Nov 25: We provided the solution for this issue via email. No response from the customer yet and the app was removed.
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Hi! We'd like to share with you a simple solution. We sent an email, please contact us back :)
viewing is good and i really enjoyed how it let me watched live and showed me a recording of the process of my customers
I messaged their LiveChat 3 times asking about Heatmap issues for a week, but never got a response. The screen monitoring sometimes does sometimes freeze.
Amazing! I'm able to view exactly where my customers are going on my site
and figure out why I was having abandoned carts issue. Thanks so much for this app.
i used this app to help me have an overview on customers likes and dislikes at the website, but it has suddenly stopped working.
Hi, we're working on it and will let you know when its back up and running!
Update: The app has stopped working correctly unfortunately. Has lots of promise but no longer records sessions. Sent a support ticket and never heard back.
Seems great so far, can't beat free! Easy installation and recordings are great quality. Will update review with further thoughts
Hi, we've sent numerous messages to you. Can you check your spam folder and send us a reply so we can resolve this?
nice
Great app! I can see what my customers are looking at on my store. It has helped me understand why my customers aren't buying.
How to delete these replay visit records，Affects the loading speed of the website，This app is slow to load
Hi! We'll send a message to review your account or you can contact us at replay@cartkit.com