Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

January 23, 2021

Great app to see where customers are going, I am able to see why traffic isn't getting to checkout or what is causing customers to get bored.

skin by madi
United States
5 days using the app
Edited November 17, 2019

very good app. I would highly recommend anyone with a website to get this app to learn about there customers. I paticulay enjoyed watching customers buying habbits and which products sold together.

Eka Pada Yoga
United Kingdom
5 days using the app
September 12, 2019

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SNRTFM
United States
7 days using the app
Edited December 13, 2019

This app is quite useful. I can understand my customers better ; however , i m afraid this app will make my site slow so i m thinking if i need to remove it , thanks.

Anti-drop AirPods Case
Hong Kong SAR
7 days using the app
October 30, 2019

I like how this app allows you the opportunity to see what's going on on the customer's end so you can fix any bugs/issues and make it a better experience

the Urban Pop
United States
4 days using the app
May 13, 2019

not enough results to rate this yet not enough results to rate this yet not enough results to rate this yet

JERRY LASER™
Germany
7 days using the app
July 12, 2020

The second best to lucky orange in terms of data provided to the site owner but who can complain with free. Exceptionally useful and very clean and organized.

Athletic You
Canada
4 days using the app
August 22, 2020

Thanks really helpful!!! by using this app i know what i am lacking out, and design a website that is easier for customer to use

PRINT COW PTE LTD
Singapore
About 5 hours using the app
August 13, 2020

I used this app to track what my vistors are doing. Haven't explored completely yet. Not sure how this will help

Meghvi
India
6 days using the app
Edited June 22, 2020

This app is very good and worked well for my store. The only issue I had was that it did not show the user locations with accuracy.

Graceful Memorial
United States
About 5 hours using the app