Reviews (2,766)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its session replay and customer engagement insights, which help optimize user experience and boost conversions. They value the free trial for testing these features and praise the app's reliability and easy integration. Customer support is frequently commended for its quick and helpful responses, making this app a popular choice for business optimization and customer service excellence.

January 2, 2020

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Galaxy Mist
Poland
9 days using the app
May 19, 2020

This App is nice. I Used it on My Shopify Shops. BUT... I Deleted this App, because this App kill the Page speed.

BlackSparta
Germany
15 days using the app
Edited August 5, 2019

I can now see why customers are leaving early

misfit online
United Kingdom
9 days using the app
November 4, 2019

Great app thanks to the team for the hard work and free service hope you more succeed work and thanks again

TheWhiteBeard™
United States
About 12 hours using the app
June 16, 2020

Nice app! EASY to set up! Great job... will definitely help me understand how to optimize my store. #100

SHOP at Thumbjamz
United States
About 12 hours using the app
May 28, 2019

good application, i tried it, easy to install, but when you have more than 1 store, it's a little bit difficult to install

Arecaa
France
14 days using the app
September 17, 2019

continue the great job.
it helps me to improve my store. thank you very much i will continue using it and see much better results,and realize where my customers get stuck.

Blackbrdstore
Cyprus
About 12 hours using the app
Edited May 10, 2020

great app! the app helps with know how your visitors well. and its easy to use it happy to find out about this app. definitely recommend it work but too quick when you replay the recoding

Pets World
United Kingdom
14 days using the app
May 3, 2021

Funciona eu acho, estou esperando ter mais visitas no site para saber ao certo, mas o plano gratuito vai quebrar bem o galho

Le Facile
Brazil
8 days using the app
October 8, 2022

Because they said it was 24/7, non-existent, contacted for a long time and no one responded, and the same goes for emails, it's a very bad service. I need to request a refund

Craftsneon
China
14 days using the app