Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

February 25, 2024

fácil de usar

Animalux
Mexico
13 minutes using the app
February 5, 2023

I used this app for my store and selected the free package. This is not free at all, I removed it from my store and was still charged. I have emailed and still haven't had a response. Please do not use this, they are not trust worthy or reliable. I am still waiting on my refund.

Freedom Pieces
United Kingdom
10 days using the app
CartKit replied February 6, 2023

We've refunded the customer and replied to the email sent. The customer support team was offline during the weekend. We kindly remind all clients that there is a 7 day free trial period. If you don't switch to the free plan before the 7 day trial ends, you will be charged for the growth plan.

Edited September 12, 2020

great app i really recommend plus its free witch makes it very interesting compared to other apps like orange etc.

Futurzen
Canada
6 days using the app
March 6, 2023

Very Good app, highly recommended, but unfortunately i can't track client navigation at the checkout page.

Little Toes Egypt
Egypt
5 days using the app
CartKit replied March 6, 2023

Thank you so much for taking time and leaving us with a review. We really appreciate it and are really excited to have you with us :)
-Mo

August 29, 2023

Excellent easy to use app! Very fast and efficient support! Mo is super helpful and really friendly.

Kashgar
Australia
About 8 hours using the app
October 2, 2019

GREAT APP... HELPS IN MONITORING AND UNDERSTANDING BOUNCE RATE AND other parameters. Which in turn help in conversion.

YourDeal India
India
5 days using the app
October 20, 2019

I installed it and turned on the toggle for enabling record. But nothing happened even though there were traffic through my site. So I uninstalled it because it didn't work at all.

Lines and Grace
New Zealand
9 days using the app
January 1, 2020

I used this application to review the behaviour of the clients in my store to more understanding what to fix and it’s really a great choice. Thank you very much

BaidiShop
Morocco
About 7 hours using the app
October 2, 2019

Just installed it so far so good, really cool little option to have, will update when can have tried it a little longer

MyShopppy
Canada
5 days using the app
March 4, 2020

Good app!!!!!!!!!!!!!!!!!!!!!!!!!
I recommend for your online store, thanks for such awesome application

Wood Berg
Israel
About 7 hours using the app