Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

August 9, 2019

Free and everything you need. I would recommend it to everyone because this is what you need to see what people are doing in your store

Silk & marble
Netherlands
6 days using the app
March 1, 2023

Je la recommande parceque il y à un très bon service client travaille très bien. A par sa je commence seulement avec cette application donc je suis en train de voir comment que cela fonctionne. Mais il y à une très bonne aide.

jimmyscholtus2-695.myschopify.com
France
6 days using the app
September 10, 2021

This app helped me identify a broken link in my ad that was negatively impacting my conversions. Thank you so much! Will definitely continue watching the customer interactions with my site!

Serenity Supply Co.
United States
About 9 hours using the app
Edited May 27, 2019

It is awesome! it really helped me out a ton for abandoned cart issues i was facing. highly recommend! truly a great app

Love Yours Co
United States
6 days using the app
March 9, 2020

bien pratique je l utilise depuis 1 semaine en plus c est gratuit je recommande pour l instant rien a dire

CPAP-MAROC
Morocco
6 days using the app
May 8, 2023

Very good I like it alot and its doing exactly what its supposed to do. Good to use for analyzing how customers browse.

Truelovedoll
Sweden
About 8 hours using the app
February 5, 2023

I used this app for my store and selected the free package. This is not free at all, I removed it from my store and was still charged. I have emailed and still haven't had a response. Please do not use this, they are not trust worthy or reliable. I am still waiting on my refund.

Freedom Pieces
United Kingdom
10 days using the app
CartKit replied February 6, 2023

We've refunded the customer and replied to the email sent. The customer support team was offline during the weekend. We kindly remind all clients that there is a 7 day free trial period. If you don't switch to the free plan before the 7 day trial ends, you will be charged for the growth plan.

Edited September 12, 2020

great app i really recommend plus its free witch makes it very interesting compared to other apps like orange etc.

Futurzen
Canada
6 days using the app
March 6, 2023

Very Good app, highly recommended, but unfortunately i can't track client navigation at the checkout page.

Little Toes Egypt
Egypt
5 days using the app
CartKit replied March 6, 2023

Thank you so much for taking time and leaving us with a review. We really appreciate it and are really excited to have you with us :)
-Mo

August 29, 2023

Excellent easy to use app! Very fast and efficient support! Mo is super helpful and really friendly.

Kashgar
Australia
About 8 hours using the app