Reviews (2,712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
Refine
-
By rating
bien pratique je l utilise depuis 1 semaine en plus c est gratuit je recommande pour l instant rien a dire
Very good I like it alot and its doing exactly what its supposed to do. Good to use for analyzing how customers browse.
I used this app for my store and selected the free package. This is not free at all, I removed it from my store and was still charged. I have emailed and still haven't had a response. Please do not use this, they are not trust worthy or reliable. I am still waiting on my refund.
We've refunded the customer and replied to the email sent. The customer support team was offline during the weekend. We kindly remind all clients that there is a 7 day free trial period. If you don't switch to the free plan before the 7 day trial ends, you will be charged for the growth plan.
great app i really recommend plus its free witch makes it very interesting compared to other apps like orange etc.
Very Good app, highly recommended, but unfortunately i can't track client navigation at the checkout page.
Thank you so much for taking time and leaving us with a review. We really appreciate it and are really excited to have you with us :)
-Mo
Excellent easy to use app! Very fast and efficient support! Mo is super helpful and really friendly.
GREAT APP... HELPS IN MONITORING AND UNDERSTANDING BOUNCE RATE AND other parameters. Which in turn help in conversion.
I installed it and turned on the toggle for enabling record. But nothing happened even though there were traffic through my site. So I uninstalled it because it didn't work at all.
Just installed it so far so good, really cool little option to have, will update when can have tried it a little longer
I used this application to review the behaviour of the clients in my store to more understanding what to fix and it’s really a great choice. Thank you very much