Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

May 28, 2019

good application, i tried it, easy to install, but when you have more than 1 store, it's a little bit difficult to install

Arecaa
France
14 days using the app
September 17, 2019

continue the great job.
it helps me to improve my store. thank you very much i will continue using it and see much better results,and realize where my customers get stuck.

Blackbrdstore
Cyprus
About 12 hours using the app
Edited May 10, 2020

great app! the app helps with know how your visitors well. and its easy to use it happy to find out about this app. definitely recommend it work but too quick when you replay the recoding

Pets World
United Kingdom
14 days using the app
May 3, 2021

Funciona eu acho, estou esperando ter mais visitas no site para saber ao certo, mas o plano gratuito vai quebrar bem o galho

Le Facile
Brazil
8 days using the app
November 12, 2019

It helps to see your custumer expirience, sometimes the video cuts before, its sometimes slow.
Its a good app

BLIP
Mexico
8 days using the app
October 8, 2022

Because they said it was 24/7, non-existent, contacted for a long time and no one responded, and the same goes for emails, it's a very bad service. I need to request a refund

Craftsneon
China
14 days using the app
November 11, 2019

Really clever to allow me to see how users navigate my online store and consider what changes might need to be made ahead of BFCM.

Bleuet
United States
8 days using the app
December 31, 2020

je test pour le moment pour voir comment cela fonctionne, et voir aussi les résultats que donnera cet app

Easyshop-pro
France
8 days using the app
April 6, 2021

Great apps!!! Thank you so much for this. Extremely Awesome. It will be a great tool for any shopify shop

Buy Singapore
Singapore
About 11 hours using the app
CartKit replied April 6, 2021

Thank you so much! This means a lot to the team.

If you need help, please contact us at replay@cartkit.com

August 28, 2020

My website was not converting really well so i had to understand what was stoping my store from converting and resolve the issue

PetsKeepComing
Canada
About 10 hours using the app