Reviews (2,712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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Great apps!!! Thank you so much for this. Extremely Awesome. It will be a great tool for any shopify shop
Thank you so much! This means a lot to the team.
If you need help, please contact us at replay@cartkit.com
My website was not converting really well so i had to understand what was stoping my store from converting and resolve the issue
Overall seems good, but I've noticed it slower the Page Load Speed a freaking lot, which affects the auction on Facebook and lower your conversion.
The mobile load speed decrease by 25%.
It would be good to have a turn off button for only mobile. But for now - do not recommend using it for long periods of time, especially when you're advertising on FB
Nice!!! i dont know how this app works yet as i'm only writing a review to do something! So yeah sorry
I stared using the app 5 days ago. For some reason it didn't track my page visits and it might be that I didn't set up something correctly, I don't know. The problem is, that the support takes more than 24h to replay and it makes solving the problem one tedious experience. For now, I leave 1 star, as it is impossible for me to use the app. If I have a better experience down the road I will give you an update. /it was recommended app from many people, so I hope things get better./
Hi! We apologize for the delay in our response! Our team is available 24/7 but your message reached the incorrect inbox and for that, we are truly sorry.
Upon reviewing your account - recordings are disabled! That's why nothing has been recorded. We'll reach out to you asap! :)
I don't know if it is good because I cannot use it before I make this review... Even though it makes no sense... Why do I have to keep writing reviews?
Free and everything you need. I would recommend it to everyone because this is what you need to see what people are doing in your store
Je la recommande parceque il y à un très bon service client travaille très bien. A par sa je commence seulement avec cette application donc je suis en train de voir comment que cela fonctionne. Mais il y à une très bonne aide.
This app helped me identify a broken link in my ad that was negatively impacting my conversions. Thank you so much! Will definitely continue watching the customer interactions with my site!
It is awesome! it really helped me out a ton for abandoned cart issues i was facing. highly recommend! truly a great app