Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited July 13, 2019

Easy install. Looking forward to the information obtained, otherwise, it is a guessing game what visitors are actually clicking on. Thank You!

One Great Coffee
United States
About 17 hours using the app
July 1, 2023

tres bon outil pour perfectionner son shop, j'apprécie beaucoup.
j'avais vu l'outil sur tiktok donc je l'ai installe et je ne suis pas dessus.

volkano
France
About 16 hours using the app
June 14, 2021

I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.

Noir Envy Boutique
United States
18 days using the app
CartKit replied June 14, 2021

Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at replay@cartkit.com or in live chat :)

We'll be in touch soon!

- CartKit Team

March 5, 2021

It recorded my test video but it wasn't recognized as part of the quick onboarding. Will see how it records my actual traffic.

Westshop
United States
18 days using the app
May 11, 2020

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Squeezegear - Official Store
Spain
About 15 hours using the app
June 12, 2023

So far so good, the free upgrade to an extra 100 visits is a great incentive to learn how the platform can help my business and to see if investing in the paid plan is best in the long run

Anna & Pookie
United States
About 15 hours using the app
June 16, 2020

Great app, will definitely help us give our customers a better experience while on our shop. Really happy with it!

Pretty Pink Jewellery
United Kingdom
About 15 hours using the app
September 27, 2019

Just installed so far so good. Havent really got to get into how it can really help me. Ill come back in a few days

Blaque & Diamond Wear
United States
10 days using the app
October 1, 2019

Terrific app, far better than any heatmapping as it shows literal recordings of visitor activity on your given site. Thanks!

BKMD Lab
United States
About 15 hours using the app
July 5, 2020

everything looks just great i can see what my customers are doing when visiting my website so i can figure out some problems

Doublee_CaDA
China
10 days using the app