Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

June 16, 2020

it is good ,it is powerful to help my store to getting better, help me find why people leave my store

Angel Guard
China
12 days using the app
February 24, 2020

Eine gute App um zu gucken was die leute auf der Webseite treiben. Und was sie vllt vom Kauf abhält. sehr gut

DeinKiddy
Germany
12 days using the app
December 19, 2019

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ComfyDown
United States
About 17 hours using the app
Edited July 13, 2019

Easy install. Looking forward to the information obtained, otherwise, it is a guessing game what visitors are actually clicking on. Thank You!

One Great Coffee
United States
About 17 hours using the app
July 1, 2023

tres bon outil pour perfectionner son shop, j'apprécie beaucoup.
j'avais vu l'outil sur tiktok donc je l'ai installe et je ne suis pas dessus.

volkano
France
About 16 hours using the app
June 14, 2021

I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.

Noir Envy Boutique
United States
18 days using the app
CartKit replied June 14, 2021

Thanks for taking a moment to share a review. We welcome all feedback! If there's anything you have troubles with, reach out at replay@cartkit.com or in live chat :)

We'll be in touch soon!

- CartKit Team

March 5, 2021

It recorded my test video but it wasn't recognized as part of the quick onboarding. Will see how it records my actual traffic.

Westshop
United States
18 days using the app
May 11, 2020

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Squeezegear - Official Store
Spain
About 15 hours using the app
June 12, 2023

So far so good, the free upgrade to an extra 100 visits is a great incentive to learn how the platform can help my business and to see if investing in the paid plan is best in the long run

Anna & Pookie
United States
About 15 hours using the app
June 16, 2020

Great app, will definitely help us give our customers a better experience while on our shop. Really happy with it!

Pretty Pink Jewellery
United Kingdom
About 15 hours using the app