Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

April 19, 2020

So far pretty awesome. Will help us understand our audience and convert more sales. I have already been able to make needed adjustments.

Localzon
United States
About 20 hours using the app
Edited September 13, 2019

thisb is great app for shopify store you should tsfu gsjdt usa thisb is great app for thisb is great app for

vipsstuff
India
About 20 hours using the app
March 7, 2020

The AirPods iPhone Case
Czechia
About 20 hours using the app
Edited September 5, 2020

I just installed and judging from reviews it will help with why my customer visits make no sales . After i use it for a bit i will update this.

Thinking OutSide The Box, LLC
United States
14 days using the app
November 14, 2019

Not bad. I can analyze and optimize the UI with it. I will give an update in the future. But for the moment a great app

dattelpalme.com
Switzerland
About 19 hours using the app
September 28, 2019

Must have app!! Understand your customers easily and get feedback on each visit with session recording.

The Emporio Originals
Australia
About 19 hours using the app
Edited February 14, 2023

Peek! - Better Replay & Survey is a user research and feedback tool that helps businesses collect feedback and insights from their website visitors. It offers features like video recordings, heatmaps, and user surveys to help businesses optimize their website or application. The platform is easy to use and has a lot of great features, with a supportive and responsive staff to help users with any questions or issues. Peek! - Better Replay & Survey is an essential tool for businesses looking to understand how users interact with their website or application and improve overall performance.

aussiegiftty
Australia
About 19 hours using the app
CartKit replied February 17, 2023

Thank you for leaving such a detailed review and giving us 5 stars. We appreciate it. We are excited to have you with us :)
-Mo

Edited June 20, 2020

I'm just starting in ecom and believe this app will demonstrate user behavior and give me insight into how to improve. This looks very promising and excited to run ads and see user's specific interactions with my store.

Obellos
United States
14 days using the app
CartKit replied June 21, 2020

Thanks for your review!

October 7, 2019

Easy to use. Not many data but as it's free it's ok. Gives an idea about the customers' journey on your site. thanks for this !

Green Beauty Corner
Belgium
About 19 hours using the app
January 8, 2020

I used this app to see what visitors are doing when they come to my site. I look at like having cameras inside your work or home space to see what’s going on around you and take necessary actions if need be

Sofas Express
United States
13 days using the app