Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

October 28, 2019

Amazing for a free app. would recommend. Although it doesnt tract every sessions its still enough to get a picture of what is happaning

Mi-Bacpac
United Kingdom
1 day using the app
September 5, 2019

it really helps to see what my protential customers are looking at the most . it has been a geame changer for us

IFameli
Israel
1 day using the app
October 24, 2023

Great guy named Waqas helped me out and good chats! Thanks

PrimeLint
United States
1 day using the app
July 7, 2020

Very simple to use and efficient. I have a better understanding of how the customers is behaving on my website.

MONDO Collection
Mauritius
1 day using the app
April 17, 2020

I used this app for my store and this is very great ! i love it, thanks you Better Replay! have nice day

SHORTWEAR®
France
1 day using the app
Edited August 8, 2019

Great App to see whats happening in your store. I would recommend for anyone as it ads great value considering the price.

4SuperShop.com
Morocco
1 day using the app
Edited May 31, 2020

this creepy and cool at the same time hahaha but it helps a lot with learning customers actions great tool!

Fantasy-Apparel
United States
1 day using the app
June 11, 2020

great app,..........................................................................................

BMJonline
Philippines
1 day using the app
February 24, 2020

just fuck your data , no work , fuck uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

Parfummall
Morocco
1 day using the app
CartKit replied February 27, 2020

Hello! It's possible there was some downtime when you had installed the app. We've been trying to reach you for a few days now, if you can kindly get back to us we'd really appreciate it!

Edited August 9, 2020

great app. still learning to use its features, but im sure it will give great value to my store and business.

Sound Shades
United States
1 day using the app