Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

August 29, 2019

This is a very useful app. Helps in better understanding of your customers and customer behavior. Must try.

Muse Wearables
India
15 days using the app
January 8, 2021

Hasn't worked once since I downloaded, Trying to view sessions I get the same error message over and over again. Emailed support and had to chase twice in order to get a reply, and then It's just been left with the developers with no updates. Unfortunate really as the actual app looks great and if it worked would be fantastic!

Parents House
United Kingdom
25 days using the app
CartKit replied January 14, 2021

This issue has been resolved! We're taking your feedback very seriously.

We reached out via email and we hope to hear back from you :)

January 18, 2020

top du top thank you very much , je suis nouveau avec vous votre aplication est parfaite merci encore

Evolution-future Securi-cam
France
About 20 hours using the app
April 19, 2020

So far pretty awesome. Will help us understand our audience and convert more sales. I have already been able to make needed adjustments.

Localzon
United States
About 20 hours using the app
Edited September 13, 2019

thisb is great app for shopify store you should tsfu gsjdt usa thisb is great app for thisb is great app for

vipsstuff
India
About 20 hours using the app
March 7, 2020

The AirPods iPhone Case
Czechia
About 20 hours using the app
Edited September 5, 2020

I just installed and judging from reviews it will help with why my customer visits make no sales . After i use it for a bit i will update this.

Thinking OutSide The Box, LLC
United States
14 days using the app
November 14, 2019

Not bad. I can analyze and optimize the UI with it. I will give an update in the future. But for the moment a great app

dattelpalme.com
Switzerland
About 19 hours using the app
September 28, 2019

Must have app!! Understand your customers easily and get feedback on each visit with session recording.

The Emporio Originals
Australia
About 19 hours using the app
Edited February 14, 2023

Peek! - Better Replay & Survey is a user research and feedback tool that helps businesses collect feedback and insights from their website visitors. It offers features like video recordings, heatmaps, and user surveys to help businesses optimize their website or application. The platform is easy to use and has a lot of great features, with a supportive and responsive staff to help users with any questions or issues. Peek! - Better Replay & Survey is an essential tool for businesses looking to understand how users interact with their website or application and improve overall performance.

aussiegiftty
Australia
About 19 hours using the app
CartKit replied February 17, 2023

Thank you for leaving such a detailed review and giving us 5 stars. We appreciate it. We are excited to have you with us :)
-Mo