Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 10, 2023

super easy instal

Droogbloemen Kwekerij
Netherlands
3 days using the app
Edited April 22, 2020

Very App !
C'est très intéressant de voir ce que font les clients sur notre site, cela aide beaucoup.
Je recommande fortement cette application, merci !

mesjolispieds
France
About 4 hours using the app
August 21, 2019

So far so good, I haven't had a chance to fully use it thoroughly but it seems to have potential compared to some.

13Belo
United States
3 days using the app
October 14, 2019

Loved it! There are a few functionalities that I wish this has, but it is free so can't complain.
it is good for starters.

Pocket Raccoon
India
3 days using the app
July 5, 2019

Very good app. Have just started using this app. Could be a little more user friendly and more easy to play around, with better playback options. Overall, provides a very good insight of the customer behavior.

Modern Shopping Vibes
Canada
3 days using the app
September 23, 2019

So useful!!! I didn't know this existed, I'm glad I discovered this app. Very easy to use and set up.

Baliene
United States
About 4 hours using the app
Edited July 19, 2019

wow, just what I was looking for to see through my customer's eyes! Needed this tool to really see what parts of my site had the most friction.

We Sell Hats.
United States
About 4 hours using the app
April 2, 2021

Idk just testing out, im gonna give more rate if this app work. ok y ano se que escribir me pide 100 characteres.

Beleza Lounge
United States
5 days using the app
CartKit replied April 2, 2021

Hi there - thank you for taking the time to post a review! We'll reach out via email.

June 30, 2020

love using this application. Gives me an insight to what my customers are doing on my site and how I can improve.

Bundar
United States
About 4 hours using the app
October 19, 2023

thanks Mo for fast reponses (customer service) !

Rosana
United Arab Emirates
About 4 hours using the app