Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

July 13, 2020

Really good site, already made a change to the pages based on customer behaviour lets see if it pays off!

Pampered Paws.shop
United Kingdom
About 1 year using the app
August 1, 2022

This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.

Ninnys Napkins
Canada
About 1 year using the app
September 18, 2019

I love this app!! Thanks so much for being made. This app helps my business massively. Awesome 5 stars!

Ana Timoteo Beauty & Co
Australia
About 1 year using the app
January 19, 2021

Very nice app even the free version works fine! :D Happy to see where customers all go to on my webshop and looking forward to heatmaps. Hopefully also free...

Dresses Boutique
Netherlands
About 1 year using the app
Edited August 11, 2019

So far so good, not sure if it registers every visit though.....................................................................................................................................

LINJE Store
United Kingdom
About 1 year using the app
August 21, 2023

Pretty convenient plugin for ascertaining where customers go on the website and where the most attention is given and, equally important, see what might cause a customer to leave the site.

Rhino Mud Skin Repair
United States
About 1 year using the app
Edited December 10, 2019

So far, it's been great. Free! I wish it had sorting by URL, or by other factors so you could more easily see certain user groups. Thank you!

Arbo Studios
Canada
About 1 year using the app
June 11, 2021

Very useful app!!! It's amazing. I love it. When they implement the heat map feature it would be great!

Yūjin
United States
About 1 year using the app
September 4, 2019

It really helps to see what my potential customers are looking at the most! It has been a game changer for us! I am so glad to have found this app. If you want to know where your customers spend their time on your site this is the app to use!!!

the berry good elixir company
United States
About 1 year using the app
April 14, 2021

I have been using this app to analyze the behavior of our customers. I have been able to see which pages receive more visits in order to improve certain pages, or to completely remove them due to a lack of visits. It is really effective, even though may not be a 100% accurate, it is the most helpful app I use

Newport Collection
United States
About 1 year using the app