Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

September 2, 2019

So far so good, LOVE the idea, just need the video to play properly but overall im happy to have this handy tool

Eileen’s Love
Australia
12 months using the app
June 24, 2019

easy to use, works really well, informative. has been really useful so far for determining how visitors navigate the website.

NOXU HAIR
United Kingdom
12 months using the app
December 30, 2019

This app helps me learn valuable customer behaviour on our site. Definitely recommend installing this app onto your site today.

KTR Store
Australia
12 months using the app
August 18, 2020

I love the app! It helps boost sales through herd mentality and expose products that sell on my store to others, recommend!

boo.bootik
Singapore
12 months using the app
July 22, 2020

Free. Simple. Easy. Great app. There are other Replay apps that cost so much and basically deliver the same. Happy as a startup company.

lovemylocals.com
Canada
12 months using the app
November 3, 2019

I wish I could see pass the first few seconds of this app but it is great other than that. It records every session that is viewed of my online store and I love it

Enhanced Vixen
United States
12 months using the app
Edited August 1, 2019

I've been capturing some great insights from this app and it's helped me make my site more user friendly. It sometimes has trouble capturing visitor activity (and I wish it wouldn't track my own!), but over all it's a good free app.

How To Viking
United States
12 months using the app
September 16, 2019

recommended app guys, it's useful for small businesses and ecommerce boutiques, user friendly and nicely designed

Franco Ginetti
Canada
12 months using the app
Edited April 14, 2020

this app shows me what the costumer's behavior is and why they don't buy. Best application for me. I need to see what the costumer's problems are.

DK Selection
Germany
12 months using the app
Edited August 14, 2019

Great free app to replace Lucky Orange. Only issue is that it doesn't store many sessions at one time. Still worth it :) ddd

I find it helpful to gauge a customers movements. Please improve the memory and I would rate this app 5 stars!

This is an essential app for all shopify stores.

Dragon Slayer Chest
Australia
12 months using the app