Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

May 21, 2019

Using this app to help me with my new online shop. It's great to see what people are looking at and how long they are spending on my site. Such a great idea.

Ruth Arnold Design
United Kingdom
12 months using the app
November 1, 2023

Really helps in understanding customer behavior.

Wearics
United States
12 months using the app
Edited March 8, 2020

Triple AAA Fashion Collection

I must say that I am very impressed with this from when we first started to now! This app is amazing and I am glad that it's free 100%. Also support is very responsive to messages that's awesome! Big Up To The development team that create this amazing app! Also continue to do the good job and contiusly keeping room for improvement as time goes along. Thank you and best wishes to your team success as we strive together for a common goals.

TRIPLE AAA Fashion Collection
United States
12 months using the app
January 27, 2020

It has been really helpful having the insight on how customers are moving throughout the store!!!!!!

Little Dee Dee
United States
12 months using the app
January 14, 2020

This app helps a lot in understanding why customers leave, what pages they stay, leave or looks at. Every one who owns an online store needs this! The great news is that they offer FREEmium plan for everyone!

Best,
grypzbelts.com x braggdesignstudio.online

GRYPZ BELTS
Philippines
12 months using the app
December 4, 2019

Really good app. It's been really helpful to be able to see what our sites users have been doing and where there might be areas we can improve on.

Mainland Furniture
New Zealand
12 months using the app
October 24, 2019

Great idea and very interesting to see how visitors navigate the website.

Great idea and very interesting to see how visitors navigate the website.

Xquiscents Perfumes
United States
12 months using the app
July 3, 2021

This app is amazing. I have been using it for almost a year now on all my stores and it showed me so many issue customers have on my store. I have been able to fix them but had it not been for this app i would still be struggling with my conversions. The app was free and now they charge and I am willing to pay because it is well worth it. I even recommend it to all my clients on Shopify. Keep up the great work guys.

Nathan Avenue
United States
12 months using the app
CartKit replied July 4, 2021

Thank you for leaving an awesome and recommending it to others, It was fun working with you.

You can contact us anytime if you need help :)

Thanks,
Waqas.

June 24, 2019

easy to use, works really well, informative. has been really useful so far for determining how visitors navigate the website.

NOXU HAIR
United Kingdom
12 months using the app
December 30, 2019

This app helps me learn valuable customer behaviour on our site. Definitely recommend installing this app onto your site today.

KTR Store
Australia
12 months using the app