Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

Edited December 16, 2019

This app is amazing because of discovering how people behave on my store. You can track exactly what's going on.

We Party Swimwear
United States
10 months using the app
May 6, 2020

Brilliant app and even better that it’s free, definitely recommend Been looking for an app like this for ages but didn’t want to pay

TheWirelessLife
United Kingdom
10 months using the app
September 17, 2019

I needed this to see why I had so many abandoned carts and to see the navigation. This has helped me to make some changes to get more conversions.

ShaDaze
United States
10 months using the app
November 12, 2023

Great app , great service , and great support service

EYOORA
France
9 months using the app
Edited May 13, 2019

amazing really goood would highly recccommmmmmmend to use. Thanks so much! freeeeeeeeeeeeeeeee toooo

customxcreations
Ireland
10 months using the app
Edited May 3, 2020

Can’t believe it’s free at the moment
Hopefully this will help me see where my site is going wrong
Really easy to set up and use.

Be More Wild
United Kingdom
10 months using the app
Edited November 17, 2019

Great app!! A good way to help recognize customer behavior and analyze issues in the customer funnel.

Prime Party
United States
10 months using the app
August 11, 2020

I used this app to view visitor behaviour. only used it for a day but seems really insightful. it does what it says on the tin basically and it does it very well. great app!

Flex Customz
United Kingdom
10 months using the app
January 9, 2020

no complaints here, I like this app it helps me to better understand my customers and their needs. I recommend.

BigBlue Tek
United States
10 months using the app
July 13, 2020

I really like your app performance and getting best from it. Hope this will increase my sales volumes. Cheers.

Amenity Hub
Sri Lanka
10 months using the app