Reviews (2,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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So helpful on providing helpful information on how to improve your shopify store! Thank you!!!!!!!!!!
I used this app after starting facebook ads. I got loads of clicks but no conversions and this application helped me! Thanks a lot
So far I think its working, but i can see only a couple of seconds. Looking forward learning more about my customers behavior.
It's great! I am trying to track what my customers are doing in my website, and it works very well this app. I was able to see a few customers accessing and how they behave in my website.
Great app. Simple to use and free! I really like it. It gives great insights to what people do, look for and where they click.
Really good and simple app, it does what it say, so perrfect for what i wanted to achieve, recommneded.
Very easy to use Excellent app.!
It allows you to perfectly see the web browsing of your customers.
Very good
This app worked pretty god in the beginning but had a few issues like only showing one days worth of captures. I sent a request for support but never heard back, but all of a sudden I was able to see all the back logs. But about a week ago all of the captures became blank. They were there, and you can see the movement of the customer, but the content of the page is missing. This is on all platforms, Phone, Tablet, & Computer. I sent a support request probably 5 days ago and still have not heard back. One thing I always read in these reviews when the dev replies is that they have sent several replies, so they must have gone to the spam folder. I have checked the spam folder and other folders I have to filter my emails. The only reason I am writing this is because Shopify sent me a follow up on the support experience. This app is a fantastic tool for any business owner. I would pay for it if it were not free. But it just doesn't always work. And there doesn't seem to be any support.
Hi! We checked the SPAM folder and your question did indeed go here so it was not seen by our support team. Can you please email me directly? - jason at cartkit.com . We'll solve the issue you are experiencing ASAP.
Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!Good!
This is a good app.Can see watch how customers view your pages.And where they stopped.And it`s free.Why don`t have a try