Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

February 9, 2021

The app is not working effectively anymore, please can anyone from the developer team give us some help

Moroccan Interior
Morocco
9 months using the app
May 28, 2023

I would definitely recommend using this app. It saves time from trying to figure out why you're getting traffic and no sales.

Sheer Sheek Modest Boutique
United States
9 months using the app
Edited November 26, 2019

the app is working fine so far. let's see. they didn't unlock the 5000 recordings yet.
the app is working fine so far. let's see. they didn't unlock the 5000 recordings yet.

Carelust
United Kingdom
9 months using the app
Edited March 9, 2020

very good and easy to use. A very important app to know what the customers want to do on the web site and increase the efficiency.

SleepCalm
France
9 months using the app
January 10, 2020

incrivel como ele grava tudo perfeitamente pra gente ver os passos do cliente unico problema é que não consigo pegar meus 3k de sessões depois de seguir vocês

AlphaTech Brasil
Brazil
9 months using the app
August 21, 2020

I used the app to analyze what visitors do and which apps are used and what is not really necessary, improved shop speed and re arrange links

JANIMARE
Germany
9 months using the app
May 2, 2020

I gave this app 5 stars because it's free. I would have given it 4 stars if I had to pay for it. I love most things about this app but wish it gave more information like what search terms they used on what search engine or site to find us. That type of info would be very helpful. Thanks for this app.

Leather Lollipop
United States
9 months using the app
May 2, 2020

I gave this app 5 stars because it's free. I would have given it 4 stars if I had to pay for it. I love most things about this app but wish it gave more information like what search terms they used on what search engine or site to find us. That type of info would be very helpful. Thanks for this app.

Ghost Rider Leather
United States
9 months using the app
April 17, 2021

Love this app. Customer service is also very attentive. I sent one message and got multiple follow ups until it was resolved.

Ladybugfeet Jewelry Designs
United States
9 months using the app
Edited May 1, 2020

Just downloaded. Will see how it goes . Hopefully can track what people are doing on my store to improve my site. Can only see the one session that I went on but not showing session of others.

FIITDivas
United Kingdom
9 months using the app