Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

August 11, 2020

This is Amazing! Now I can see whats everybody doing in my site and at which point they are leaving or skipping. As well as to know what loads fast or not. Must have app.

Ticaboo Store
Brazil
7 months using the app
Edited February 18, 2020

Great app! I was pleasantly suprised! This app is great for new business owners to get an idea of how their customers are using their website and changes that may be necessary. thank youuuuu

Gold Armoire Beauty
United States
7 months using the app
November 10, 2019

I get shocked by this app.
I can get invisible feedback from customer! This is so amazing. And this app will be my asset for grow my business!

LEEAMA Beauty | Cosméticos Coreanos
South Korea
7 months using the app
April 28, 2020

good app everyone should use

thank you and hope to find more updates for this app

good one and great

Ramo Trading
United States
7 months using the app
Edited March 9, 2020

great app i would definitely recommend for anyone looking for tips on how to improve there site or see exactly what customers look for in session

Fashion Addict Shop
United States
7 months using the app
November 11, 2019

This app is a must-have. It shows all the visitors and their location. When you click on them, it gives you a recording of what these visitors are doing on your website.

Caress Me
United States
7 months using the app
July 23, 2019

Looks good! I'm testing, but so far I've had good information. Let's follow and I'll be back to tell. Thank you!

HomeSensations
Brazil
7 months using the app
March 14, 2023

Assisted me with helping me fix critical conversion rate problems on my website by giving me some free recordings which I very much appreciate during these tough times.

Keri Berry Creations
Canada
7 months using the app
November 9, 2019

Only just started using it but gaining some great insights as to how customers navigate my store already. Thank you!

Naschide
Germany
7 months using the app
June 24, 2020

Have had it installed for a while now, allows me a brief overview of the customer journey to see where it ends so I can make adjustments. It's been good for me, no issues.

Xalia Boutique
United States
7 months using the app