Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

June 24, 2020

Have had it installed for a while now, allows me a brief overview of the customer journey to see where it ends so I can make adjustments. It's been good for me, no issues.

Xalia Boutique
United States
7 months using the app
Edited May 29, 2020

The recordings are great! Excited to see if i can help boost conversions with this. Top reviews, does exactly what it says it does.

Other Hands
United Kingdom
7 months using the app
Edited April 27, 2019

Excelente aplicación, permite ver cualitativamente cómo es la experienca de usuario en tu tienda, lo cual te hace corregir y mejorar sustantivamente aquellos aspectos donde puedes tener falencias. Muy recomendada

Mononoshop
Spain
7 months using the app
Edited September 21, 2019

it's really helpful to track your customer and see what kann make them not to buy ! and that's not ALLL. it's FREEEEEEE.
i tried before another app called Lucky Orange but it is just for 7 day free and then you must pay to use the app. im really happy with this app . i recommend you to try it out and see how your customers behave on your website.

BIEROLOGY
Germany
7 months using the app
January 22, 2020

Great App. Simple to use and so affect !!! Super recommend it !
You can see exactly where your customer goes in your store !! For FREE
It is amazing !!
Great job guys !!!

KAZZULLO SHOP
United States
7 months using the app
October 14, 2019

Very handy to see exactly where customers are clicking when viewing your webpage. Hoping to use to help increase conversions

McIntyre Cove Lures
Australia
7 months using the app
June 25, 2020

gostei do aplicativo, baixei agora e está funcionando perfeitamente, com certeza vai ser útil para melhorar as minhas vendas

iDouble Store
Brazil
7 months using the app
April 28, 2020

amazing. best app ever. for god's sake keep it for free. Recordings are working smoothly. No problem whatsoever

BEASTPROJECTOR™
United Kingdom
7 months using the app
October 26, 2019

very good shows exactly what yours visitors do in your site in recorded scren ,,,,,,,,,,,,,,,,,,,,,,,,,

Modo F
Brazil
7 months using the app
October 30, 2019

Leave a 5 star review to motivate the team to work harder! (click here)
I hope that you are getting better and better.

Sexy east
China
7 months using the app