Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

April 24, 2020

good job. What you have done is so practical and easy to use and effective. Congratulations! Fantastic job!

Alpnt
Türkiye
7 months using the app
Edited May 10, 2020

I love this app, it helped me a lot with my store and i would definitely recommend it to others.....

Pets-mate Care
France
7 months using the app
August 6, 2021

I really love this app, it really helps a lot to improve the UI and UX, i use that with Google Analytics.

.:. Mi Mercado Delivery .:.
Peru
7 months using the app
May 3, 2023

I believe this one is the best one out there for your money, especially for new and upcoming businesses, it has a free plan and scales with your "amount of unique visitors" and that is awesome.

Pros:
- Cheap
- Easy to use
- Free trial

Cons:
- Ill edit when i got something

Alt i Hjemmet
Norway
7 months using the app
March 27, 2019

Seems it is working pretty well. I will update my review after 6-7 day of using this app. Thanks for making this app.

Duddeld
United States
7 months using the app
July 31, 2019

Great app to see where exactly your customers are leaving your store. you can use that info to tweak things! good stuff!

ProjectFAITH
United States
7 months using the app
March 11, 2020

This is great to spy on your potential customer and find our traits and weaknesses in your page. Great free tool!

Summit Creek Shop
United States
7 months using the app
Edited November 8, 2019

This app is so powerful. Perfect way to see what your customers think about your UX Design. Can't recommend this enough.

Gay Goods Unlimited
United States
7 months using the app
June 15, 2020

REALLY GREAT APP . HIGLY RECCOMMED DfjSUJIDJFNJIsdabnfjinSDICONsedjidnfcjihSDNFJIsdnfjiWSDNFsdfSDFsdfsdFSd

onzoclothing
United Kingdom
7 months using the app
Edited January 9, 2021

I can't believe this app is free it's so helpful for understanding what your customers are looking at.

Wrong Generation Vinyls
Canada
7 months using the app