Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

March 11, 2020

I used this App for a while now. its one of my favorite, It's free and it gives me what i need, thank you team.

Aladdinpets
United Kingdom
7 months using the app
June 30, 2021

i love judith so much for her kindness towards me. She is a blessing! the customer service is amazing.

Charm Adoring
United Kingdom
7 months using the app
Edited October 16, 2019

Awesome app! It lets you see what your customers are looking at and from which location, device and browser!

Milanæ
Australia
7 months using the app
October 13, 2019

I really love the many options the app has to offer! You choose to show the timeframe of the purchase or not!

Bougie Chic Boutique
United States
7 months using the app
July 5, 2021

Love it. Simple and straight forward. I could use a few more examples around "segments" but still a great product.

The League of Neurodivergents
United States
7 months using the app
August 2, 2019

Great app cant believe it's free. Very useful to track progress and where people drop off in our funnels

TruWood
Canada
7 months using the app
August 8, 2020

This app is an excellent way to see what people are doing when they come to your store. It has allowed me to see what advertising is working, what pop ups may interfere with the viewing of the website and so on. This free app is to be strongly recommended.

Ivan Jones Artist
United Kingdom
7 months using the app
March 15, 2023

The customer service is fast and awesome. This app have the functions I need. It can help me to collect many useful customer feedbacks.

Helmetking 頭盔王
Hong Kong SAR
7 months using the app
January 14, 2020

very good!!! perfect! i will use it for 1 year.i like it. yes .you need to use it.a Chinese Telecommunications company. It is one of the best app.

Coolefy Shopping
Hong Kong SAR
7 months using the app
Edited October 28, 2019

Works great but limited to 24 reviews.
Definitely recommendable if you want to check what visitors are clicking.

Beyond Nutrition
Luxembourg
7 months using the app