Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

January 12, 2021

Love the app so far. I will continue to monitor my website sessions and provide another update once I have posted this sale.

houseofdrip.co
United States
7 months using the app
June 10, 2021

I love this app! It definitely helps you with things you could do better and customer activity on your site.

Orphic Decor
United States
7 months using the app
Edited November 7, 2019

It's so interesting (and a little creepy) to watch how someone looks at your page. Now, if I only knew what to do with that information!

Fried Bananas
United States
7 months using the app
May 1, 2020

good tu use... i just downloaded the application but i think is going to work good. you can see what people do inside the store

MyPocketCleaner
Italy
7 months using the app
October 28, 2019

Great app, works good for both support and understanding the needs fot people looking at your site.

Majstor Alata
Croatia
7 months using the app
August 11, 2020

This is Amazing! Now I can see whats everybody doing in my site and at which point they are leaving or skipping. As well as to know what loads fast or not. Must have app.

Ticaboo Store
Brazil
7 months using the app
Edited February 18, 2020

Great app! I was pleasantly suprised! This app is great for new business owners to get an idea of how their customers are using their website and changes that may be necessary. thank youuuuu

Gold Armoire Beauty
United States
7 months using the app
November 10, 2019

I get shocked by this app.
I can get invisible feedback from customer! This is so amazing. And this app will be my asset for grow my business!

LEEAMA Beauty | Cosméticos Coreanos
South Korea
7 months using the app
April 28, 2020

good app everyone should use

thank you and hope to find more updates for this app

good one and great

Ramo Trading
United States
7 months using the app
August 17, 2019

Tracks sessions. Could be a bit clearer on HOW it works for cautious people like me. But i gave it a try and its great.

Swerandus
Sweden
7 months using the app