Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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This app is amazing! I can't believe it's FREE! Easy install and setup, literally the click of a button. Easy session replay too. I'm loving it!!
Excelente app funciona perfeitamente, muito útil para vermos o que os clientes estão fazendo na página
I do like the concept and do believe it can be very helpful to have a glance at what your visitors do. Well done!
Great app! Can go through with the customer experience and figure out what needs to be done to improve customer experience.
Its free I like it, but i want to test it out with real live customers. I only tested it with myself
Only just installed but it seems to be pretty good so far. We will see!
Great work. This is just amazing and works out-of-the-box! Great work guys! This is very helpful for conversion tracking
One of the best apps I've ever come across. I would watch my live views as they happened just on the dashboard, but I found them relatively unhelpful. Enter Better Replay, and I can now see where shoppers are going, and what's causing them to leave, I'm able to quickly rectify product listings that may seem vague or change my navigation if it's not redirecting correctly. Fab!!
Great free app very helpful. The replays are clear and have definitely helped me improve my business.
A Bit Choppy And I Mean Just A Bit, Otherwise Crazy Good. Can't Believe something free works this well.