Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

May 6, 2020

This is so much better than Hotjar! It easily lets you see what recordings did actions like, ADD TO CART or PUR stuff like that so you don't have to go trough all of them! Brilliant!

JUST IN CASE
Netherlands
6 months using the app
November 4, 2022

A very useful app that always helps me a lot to optimize my store. Since I know where my customers click and where they may have problems with the store. The customer support is also very fast and helpful.

Starry Watch
Germany
6 months using the app
March 18, 2021

Really fantastic app! It works very well! I look forward to trying the new feature for the heatmaps!! Thank you for creating it! Super recommended!

Floor Studio NDSM
Netherlands
6 months using the app
March 7, 2020

Using this app to see where my customers go once they get to my page. Thank you for creating this platform to help us better understand what’s going on in the online store.

Narah Company
United States
6 months using the app
February 21, 2023

so help a full app to find the place that needs improvements in the store and the great support from them.

Aclosy
India
6 months using the app
CartKit replied February 22, 2023

Thank you so much for the feedback and for sharing the word about us! We're so glad you like the app and support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help!

-Waqas.

August 9, 2019

Now THIS is cool! Such a quick and easy way to see what my visitors are looking at and how long they're onsite. Well done!

JBP
United States
6 months using the app
December 20, 2020

Brilliantly easy. After 24 hours of collected data I could clearly see areas where customers experienced visual fatigue, items/tags being searched for and how to overall improve the time spent browsing. I'm very impressed and highly recommend adding to your website.

Mayflower Wallpaper
United States
6 months using the app
Edited December 28, 2019

Provides great insight, telling my the customer journey. This helps me to see how customers viewed my website and how I can improve to make the customer journey experience even better!

Suma Performance
United States
6 months using the app
Edited December 24, 2019

amazing! I love how you can view what your customer is viewing! It is very helpful to see how they see your website. I wish I had installed this sooner!

Udall International
United States
6 months using the app
December 15, 2020

Nice app. First replay that I watched showed me something that I can improve on my website. Looking forward for new features and auto suggestions based on people actions.

CesyFashion
Romania
6 months using the app