Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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Just installed it but it looks great and give me a good view on my customer behaviour on my site www.ninluxurylingerie.com. Better than just data.
does exactly what its supposed to. Completely worth the risk if you think you are missing something conversion wise
This is so much better than Hotjar! It easily lets you see what recordings did actions like, ADD TO CART or PUR stuff like that so you don't have to go trough all of them! Brilliant!
A very useful app that always helps me a lot to optimize my store. Since I know where my customers click and where they may have problems with the store. The customer support is also very fast and helpful.
Really fantastic app! It works very well! I look forward to trying the new feature for the heatmaps!! Thank you for creating it! Super recommended!
Using this app to see where my customers go once they get to my page. Thank you for creating this platform to help us better understand what’s going on in the online store.
so help a full app to find the place that needs improvements in the store and the great support from them.
Thank you so much for the feedback and for sharing the word about us! We're so glad you like the app and support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help!
-Waqas.
Now THIS is cool! Such a quick and easy way to see what my visitors are looking at and how long they're onsite. Well done!
Brilliantly easy. After 24 hours of collected data I could clearly see areas where customers experienced visual fatigue, items/tags being searched for and how to overall improve the time spent browsing. I'm very impressed and highly recommend adding to your website.
Provides great insight, telling my the customer journey. This helps me to see how customers viewed my website and how I can improve to make the customer journey experience even better!