Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

August 11, 2020

Excelente app funciona perfeitamente, muito útil para vermos o que os clientes estão fazendo na página

Loja Show One
Brazil
6 months using the app
Edited May 24, 2020

Great app! Can go through with the customer experience and figure out what needs to be done to improve customer experience.

Revvd Up
United States
6 months using the app
May 30, 2020

Its free I like it, but i want to test it out with real live customers. I only tested it with myself

Roc Body
United States
6 months using the app
October 14, 2019

Only just installed but it seems to be pretty good so far. We will see!

minene.co.uk
United Kingdom
6 months using the app
September 9, 2019

Great work. This is just amazing and works out-of-the-box! Great work guys! This is very helpful for conversion tracking

OutOfTheBox-Plugins
Romania
6 months using the app
November 18, 2019

One of the best apps I've ever come across. I would watch my live views as they happened just on the dashboard, but I found them relatively unhelpful. Enter Better Replay, and I can now see where shoppers are going, and what's causing them to leave, I'm able to quickly rectify product listings that may seem vague or change my navigation if it's not redirecting correctly. Fab!!

Natalie Michelle Watson
Australia
6 months using the app
September 28, 2019

Great free app very helpful. The replays are clear and have definitely helped me improve my business.

JOИΞS Apparel
United Kingdom
6 months using the app
October 27, 2019

A Bit Choppy And I Mean Just A Bit, Otherwise Crazy Good. Can't Believe something free works this well.

Redefine Modern Comfort
United States
6 months using the app
September 2, 2019

Just installed it but it looks great and give me a good view on my customer behaviour on my site www.ninluxurylingerie.com. Better than just data.

NIN Luxury Lingerie
Netherlands
6 months using the app
May 4, 2020

does exactly what its supposed to. Completely worth the risk if you think you are missing something conversion wise

Tha Girl House
United States
6 months using the app