Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited November 20, 2019

it's really nice that the app is free. it gives a lot of value to see the user's sessions. keep up with the good work guys, I totally recommend!

Quallma shop
United States
7 months using the app
Edited November 23, 2019

good app. good to see the costumer behavior for free. i just started to use this app. i will update my review later .

The Rustic Decor
Australia
7 months using the app
October 15, 2019

Cool app. Really helpful in seeing what your customers are doing in the site as it gives us insights on what we could improve on and what they want.

Smol Creatures
Philippines
7 months using the app
September 3, 2019

Tenho usado esse app pra ver como os meu clientes se comportam. Achei muito útil e fácil de usar. Recomendo.

BrincaBaby Store
Brazil
7 months using the app
September 24, 2019

Pretty good for creating a great customer experience. Speaking of, its pretty crazy how difficult shopify makes it to leave a review. I mean 100 character limit, have to log in again despite being logged in somewhere else, its a mess really. This is a solid product though.

DShomeplus
United States
7 months using the app
January 9, 2020

This application is very useful, it can help you analyze the behavior of your customers after entering your store and improve the user experience, find the cause and solve it, one of the best application so far.

BOSSFYD
Canada
7 months using the app
October 24, 2019

I really like the way this app works. Great result with no cost. Still a lot of improvements required but so far it has been awesome.

Gym Musk
Canada
7 months using the app
August 11, 2019

It's hard to boost sales when you don't know what your customer is interested in until you start recording their session. This app is perfect for it. Can't wait to see my sales improve using this app.

W.N.C
United States
7 months using the app
May 24, 2020

I only have spent 2 minutes with this app, just installing and testing, and I already can tell you it is going to stay in my website. Congratulations, amazing app!

Paint by Numbers - Diamond Paint
United Kingdom
7 months using the app
May 20, 2020

Incredible! Very easy to set up! Recording the session screen is indispensable to understand customer behavior. Now we can know where to improve.

Letseatit
United States
6 months using the app