Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design, easy installation, and versatility, especially for small businesses. It's praised for its features like capturing leads, updating sliders, and displaying testimonials in various positions. The app supports multiple languages and customization to match site aesthetics. Customer service is noted for its responsiveness. Some merchants wish for newer reviews to be displayed first. The app is seen as enhancing store credibility and customer trust, leading some to consider upgrading to a paid plan.

December 16, 2023

great

Jay Sells
France
23 days using the app
Reputon replied December 21, 2023

Glad to hear you think so! If you need any assistance or if you have suggestions for improvement, feel free to share. We're here to make things great for you! 😊

July 19, 2023

So far so good. Ive been looking for a simple shop review app for ages as the product reviews get lost once an item sells out.
The only single thing that needs improving is that new reviews should always be shown first. This app puts new reviews at the end of a carousel so potentially they never get seen. I wish we had the option to show NEW reviews first.
Thanks ever so much.

FAIRYSTEPS. Shoes & Such
United Kingdom
5 days using the app
Reputon replied July 31, 2023

Thank you so much for your feedback! We will add the required feature as soon as possible. If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

August 7, 2023

emart99
India
4 months using the app
May 24, 2023

Yes great app and i recommand it for sure! Very easy to install and even in multi language thats great

Hockey Force Inc
Canada
2 months using the app
Reputon replied May 25, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Please, send an email to info@reputon.com if you need any help.

Reputon Team

May 23, 2023

Simple, easy to use and execute for both the shop owner and the customer. Very happy I came across this app on the store.

iwearjourneylondon
United Kingdom
17 days using the app
Reputon replied May 25, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Please, send an email to info@reputon.com if you need any help.

Reputon Team

August 15, 2023

Reputon's Testimonial Slider is a game-changer! Our credibility and conversions skyrocketed after adding it to our website. Highly recommended!

Shop Seeker
India
2 months using the app
Reputon replied August 16, 2023

Thank you so much for your feedback! We will add the required feature as soon as possible. If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

February 26, 2024

Easy

Agapereiki
United States
4 minutes using the app
Reputon replied February 29, 2024

Thank you for the feedback! If you need help, don't hesitate to contact us- we're here to assist you.

October 17, 2023

very nice

Cocean
France
4 months using the app
Reputon replied October 19, 2023

Thank you so much for your 5 star rating! We truly appreciate your kind words about our app.

May 24, 2023

Awesome and very unique. I love the app and I recommend it for others. it gives all the necessary features.

pettoy
United States
About 1 month using the app
Reputon replied May 25, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Please, send an email to info@reputon.com if you need any help.

Reputon Team

November 21, 2023

Vraiment très déçu, ils m'ont fait payer deux fois, personne au support et l'application n'apparait même pas sur mon site !!

Hair du temps
France
17 days using the app
Reputon replied November 22, 2023

Nous regrettons d'apprendre que votre expérience avec notre application n'a pas été à la hauteur de vos attentes. Il est important de noter que nous avons rapidement offert un support dans le délai de 24 heures tel que précisé dans notre message de support. Nous avons ajouté manuellement le widget à votre thème à deux reprises, adapté selon vos spécifications, et fourni des instructions détaillées. Vous n'avez pas été facturé deux fois; vous avez payé l'application selon vos cycles de facturation. Si vous avez des préoccupations particulières que vous aimeriez que nous abordions, n'hésitez pas à contacter notre équipe de support pour obtenir une assistance supplémentaire. Votre satisfaction est de la plus haute importance pour nous, et nous sommes déterminés à résoudre tout problème que vous pourriez rencontrer.