Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for streamlining the process of collecting online quotes and managing customer inquiries. Many appreciate the feature that allows hiding prices. Support is described as prompt, responsive, and effective. Despite a learning curve, merchants find the app powerful and professionally designed.

June 23, 2022

Works well! Really great customer service, quick reply. BIG thank you to Joy
Highly recommended. Thanks

Wall Snobs
United States
8 months using the app
Omega replied June 23, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Cheers from Joy!

January 20, 2022

So first of all, this app was really easy to setup! I had just a few wording changes that needed to be done; these things required some developer editing so I reached out to customer support. I do most of my computer work at 3am, so I got quick responses via Help Chat. All my issues were resolved perfectly. The customer support I received from Joy and Ms Quinn was phenomenal! I am in the final testing stages of this app, but I can already tell my customers are going to love this new feature and will prevent a lot of extra back and forth emailing to get custom order quotes. I will update this review as soon as my customers give me their feedback as well on how they enjoy using the feature in my shop. Looking forward to trying out this new feature and Thank you Omega team! <3

A Court of Candles
United States
8 months using the app
Omega replied January 20, 2022

Hi A Court of Candles,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team

March 31, 2022

I received excellent support from the team, I had some issues with formatting that was quickly resolved while I spoke to support online. All my questions were answered with clear instructions. This is a great app with an excellent team behind it. Well done!

MyLifeline
United States
8 months using the app
Omega replied March 31, 2022

Hi MyLifeline,

Thanks for your review! I’m so happy to hear the app is working well for you.

We love hearing from our customers and we’re always looking for ways to improve our app.
I’ve passed your feedback about our app and support members to our team – they’ll be thrilled that they were able to make a difference in your life!
Best regards,
Kaylee - Omega Team

December 12, 2021

サポートの対応が非常に早く、問題がすぐ解決しました。 "Request for quote" ボタンの大きさがデフォルトでは、大きかったり小さかったり、使っているテーマと合わない場合が多いかと思いますが、サポートに問い合わせれば、すぐ対応してくれますよ。とても良いサポート体制です。

D9 STUDIO
Japan
8 months using the app
Omega replied December 13, 2021

こんにちは D9 STUDIO、

肯定的なレビューを投稿していただきありがとうございます。 オメガでは、お客様の時間を大切にし、常に迅速かつ効率的なサービスの提供に努めています。 私たちのサポートがタイムリーに提供されたことをとてもうれしく思います。
またおしゃべりできるのを楽しみにしています!
Kaylee - オメガチーム

May 23, 2022

Customer service is great and they are constantly improving day by day.
personly I recommend it!! Thank you .

Hangzhou Medasia Trading
China
7 months using the app
Omega replied May 23, 2022

We’re so happy to hear you had a great experience with Omega’s Request a Quote - Hide Prices app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

December 2, 2021

We have tried all the apps on the app store and this by far is the best out there ( we have been using shopify for 6 years now ) The development team are always available to assist and actually get back to you unlike other companies out there.

Budget Pool Care
Australia
7 months using the app
Omega replied December 3, 2021

Hi Budget Pool Care,

Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team

July 27, 2022

I love this app. It's very useful and the Omega team gives excellent support. I highly recommend for anyone that needs to have a Quote Request form on their store.

Ivanko Barbell Company
United States
7 months using the app
Omega replied July 28, 2022

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a lovely review!

Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
The Omega support team

Edited March 13, 2023

I really like their service. I had some problems setting up, but their online chat was quick to give feedback. It took about 3 minutes to solve a problem I was confused about all day, so I give you the biggest 5 stars ⭐️

Hayati
Hong Kong SAR
7 months using the app
Omega replied March 14, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

April 27, 2022

Great support from the team. They fixed issues very quickly. Highly recommend this app. Thank you Joy!

Grabados láser 2D
Spain
7 months using the app
Omega replied April 27, 2022

Wow! That’s so great to hear your feedback. I made sure that Joy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

August 25, 2021

The support team of this app have been amazingly helpful before I've even launched my store or paid any subscription fees. Their replies are always very quick and friendly, and I look forward to continue to work with them in the future. Thanks again team!

Miss GVL
Australia
7 months using the app
Omega replied August 25, 2021

Hi Miss GVL,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team