Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for streamlining the process of collecting online quotes and managing customer inquiries. Many appreciate the feature that allows hiding prices. Support is described as prompt, responsive, and effective. Despite a learning curve, merchants find the app powerful and professionally designed.

January 22, 2024

Great app, working for us to collect quote.

Kolhu Foods
India
4 days using the app
Omega replied January 23, 2024

🌟 Fantastic to hear that our app is working well for you in collecting quotes! 🚀 If there's anything more we can do to enhance your experience, feel free to reach out. Thanks for using our app! 😊 #QuoteCollectionSuccess #KeepItUp

October 26, 2023

I have recently been introduced to this app on the Shopify store and as an honest review it has been a steep learning curve but made easier with the help from the staff.

I had some issues with how it worked and how it displayed some of the RFQ however once I have spoken with the staff members there I did eventually work it out, I will say I was dealing with Anna and once she as helping me things did go smoother.

In the end I would recommend this app so long as you take a small amount of time to look at how it works and do not be scared to ask for help, sometimes they have a very simple solution to your problem.

Property Letting Furniture
United Kingdom
About 1 year using the app
Omega replied November 1, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

March 11, 2024

Awesome app and fast & Superb Technical Support from Anna.

Moda Furnitures
New Zealand
44 minutes using the app
Omega replied March 12, 2024

🌟 We're thrilled to hear that you find the app awesome, and we appreciate your positive feedback on the fast and superb technical support from Anna! 👏 If you have any more insights or if there's anything specific you'd like to share about your experience, feel free to let us know. We're here to assist! 🚀 #RequestAQuoteApp 🛠️

November 23, 2023

Support was great, fast replies and issues were solved very quickly.

Pastry Mart Business
Singapore
3 months using the app
Omega replied November 24, 2023

Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

November 13, 2023

Excellent customer service. Had a few minor issues but support was instant and fast resolution.

Land and Water Technology
Australia
4 months using the app
Omega replied November 14, 2023

Absolutely fantastic to hear you had an excellent customer service experience! 🌈✨ We're glad our support team could provide instant assistance and resolve the issues quickly for you. If you have any more questions or need further help, feel free to reach out. Thanks for your positive feedback! 😊🚀

February 18, 2024

Great customer service.

My Store
Mexico
11 days using the app
Omega replied February 19, 2024

Thank you for your feedback and for recognizing our great customer service! We're pleased to hear that you had a positive experience in that aspect. If there are any specific areas where we can improve to provide you with an even better experience, please feel free to share your thoughts. We value your input and are committed to making our app the best it can be. If there's anything we can do to enhance your satisfaction, please don't hesitate to let us know. We appreciate your support and the opportunity to serve you better.

November 11, 2023

Easy to use. Very fast customer support on any issue that I have encountered

James Hardware
United States
4 months using the app
Omega replied November 14, 2023

Glad to hear you find our app easy to use! 🌟 We're thrilled that our customer support has been quick in addressing any issues you've encountered. If you have more questions or need assistance in the future, feel free to reach out. Thank you for your positive feedback! 😊🚀

November 3, 2023

The app is very powerful and can accomplish a lot. Furthermore, the customer service is very responsive and able to help me out, very good. Highly recommend.

WISUALARM
China
7 months using the app
Omega replied November 9, 2023

We're thrilled to hear you find our app powerful and versatile! It's fantastic that our customer service could assist you effectively. Thank you for the high recommendation! If you ever have more questions or need help, feel free to reach out. 😊🚀

November 20, 2023

Quote Snap is highly configurable and does a great job for us capturing quote requests for our higher price tag products.

The support team at Quote Snap are amazing. If I had any issues the problem was solved over night.

Thinglab
Australia
8 days using the app
Omega replied November 22, 2023

We're thrilled to hear that Quote Snap has been highly configurable and effective in capturing quote requests for your higher-priced products! 🌟 Kudos to the amazing support team for swiftly resolving any issues overnight. If you have more insights to share or any questions in the future, feel free to reach out. Thanks for your positive feedback! 😊🚀

November 6, 2023

There's a little bit of a learning curve with certain features of this app, but once you learn your way around, it's an overall great app with super responsive support.

Aqua Academy
United States
3 days using the app
Omega replied November 9, 2023

We appreciate your feedback! Learning curves are common, and we're glad to hear you found your way around. It's fantastic to know you consider our app great, and we're always here for you with responsive support. If you have more questions, don't hesitate to reach out! 😊👍