More personable experience compared to other services. A real person will reach out about your order. The photo came out nice. Still, quite an expensive for small business owners but great for the pictures that may be more difficult to edit on your own.
The application is really helpful, they help me a lot with my project, customer service is the best, quick and good, I am very happy
Thank you for your review 😊
eco dog care
I gave them 5 stars because Emyle went out of her way to help me solve a problem - I needed to update my labels but didn't have the time to get new professional photographs. She took my label images and applied them to the packaging and they look terrific. (And it cost me a fraction of what a photographer would charge even if I did have the time to wait.) We did have a couple of minor problems but she and her colleague, Jessie, made certain to stay connected with me and assure that I was satisfied. Highly recommend. Jane Bond, ecodogcare.com
Thank you for taking the time to write a review 😁 Please reach out if we can help with anything else.
This was JUST what my store site needed. Had problems with some of my images which Emyle on their support team worked ever so patiently with me! This isn't an area I'm very 'savvy' with--so a lot of the process was a learning curve for me, but they were with me to sort everything out! Now my site has a nice pro look to it-and for such a reasonable price! Highly recommend.
Thank you for your lovely review!
We are always here to help with anything you need.
Little Miss Marmalade
You will wait way more then 24 hours. They will edit the saturation when you beg them not too. I email them and message all the time and hours and hours go by before i get an answer.
Thank you for taking the time to leave feedback. WWe always want to make sure that our customers are happy with the editing.
As your order was delayed for clarification we have refunded credits to your account and processed the order free of charge.
In regards to the color changes - we have not changed the colors on your images. When the background is removed from images, the product can look as if the color has changed because it is now sitting on a white background.
We have reached out via email, so please feel free reply so we can rectify the situation for you.
Saucy Ladies Intimates
Love this app! Saves me a ton of time in editing my photos and a very quick turnaround time with great results. This leaves me more time to work on other aspects of my store. Staff are lovely to deal with and quick to respond to my messages. Highly recommended :)
Thank you for taking the time to write a review.
Glad we could help!
Please feel free to email us if you have any suggestions or feature requests. We are always keen to hear how we can help further. 😀
I like the app and the photos come back decent but they are never done in 24 hours. Even if I only submit 6 or 8 it takes a couple days.
Thank you for taking the time to write a review. Our team sent an email two days ago about your order but haven't received a reply. Could you please check your spam folder?
All images are processed within 24 hours unless we require new photos (due to images being too small) or require more information.
In your case previously, I believe your photos have been blurry and it is important to us that they look perfect for your website and meet your requirements so we have reached out for this reason.
If you would like us to process the small images provided, let us know and I will make a note for us to not follow up on the order next time. We are happy to work however you would like.
Could you please get in touch about your current order so we can process it asap for you?
Their service is amazing. My request is special. My designer only has the work on the paper, but we need convert to high quality printful file. So I asked for the support from Pixc. And they did it with high quality quickly. I strongly recommend this app to other shopify store owner. They are the best, and price is affordable.
Thank you for your lovely review. I'm glad we could help. Feel free to reach out if you ever have any suggestions or feature requests.
Wesley • Shop
The Retail Ready Photos by Pixc app is amazing!
I uploaded the app to add a white background to my photos and to give them a nice, finished touch! The design team did a marvelous job with my photos and they promptly returned them sooner than I expected.
The customer service team is fantastic! They followed up with me and answered all my questions while providing the friendliest customer service imaginable!
Thank you to all the Pixie team members (The Pixies) responsible for a wonderful experience! This app is a sure winner!
Thank you for such a lovely review!
Glad we could help. ☺️ Feel free to reach out if you have any feature requests or suggestions to improve our help that would help your business further.
We used Pixc for optimizing the basis of our images. The end result is great and the continuous support from their team is amazing. Always immediate feedback and quick solutions.
Thank you for taking the time to review our app! 😀 I would love to know what suggestions or feature requests you have.
Feel free to reach out via email email@example.com.