Reviews (114)

Overall rating
4.1
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional image editing capabilities, particularly background removal, which enhances product photos. It's praised for its quick turnaround, often within 24 hours, and its cost-effectiveness. The app is also appreciated for its ease of use, time-saving features, and responsive customer service. Additional features like adding reflections and ensuring uniformity across product images are also valued.

February 13, 2019

I use this app frequently to add white background to my photos. When I placed my first few orders, the pictures came out really good. Now, I'm finding the quality and care taken to add/remove backgrounds is sloppy. I find I have to go through two or three revisions to get it right.

Mini Me Gift Box Shop
United Kingdom
About 3 years using the app
Pixc replied March 4, 2019

Sorry to hear that your last orders were less than satisfactory. We attempted to make them right for you. Can you please confirm if the issue has been sorted? Feel free to reach out to us at hello@pixc.com so we can further assist you.

November 2, 2016

Great service at a great price. Photos came back brilliant and the team made sure they were all uniform regardless of who did the editing. Highly recommend.

www.ministryofshave.com.au

Ministry Of Shave
Australia
About 3 years using the app
October 24, 2018

They do a good enough job. Communication is excellent, and if we accidentally submit the same item twice, they send an alert. Minus one star is for tediousness of selecting image. We have a lot of products and locating the one needing recoloring or background removal feels excessively laborious-the oldest images load first, you can't just skip to the last page, which can take time. If you don't have a large product catalog this would not be an issue.

Mom's the Word
United States
About 3 years using the app
Pixc replied March 16, 2019

Thank you for taking the time to review our app.

We are currently working on creating a better experience for our customers. As the founder, I would love to speak to you more about this. Feel free to reach out to me (Holly) via email hello@pixc.com

P.S. Excuse the delayed reply to this review, responding to reviews is a new feature of Shopify's.

November 18, 2018

Great app I have used it for years and they never disappoint quick fast and easy turn around time you must try this app

PenPal Candle Co.
United States
Almost 3 years using the app
Pixc replied March 16, 2019

Thank you for recommending us. We really appreciate it. 😀 If you have any feature requests, we would love to hear them.

February 29, 2016

I want every advantage I can get to help speed up the process of creating content and scaling my website. This app is nicely integrated making the process of professionally masked images super easy.

Sealife
United States
Over 2 years using the app
Pixc replied March 26, 2019

Please excuse the late reply. Replying to reviews is a new Shopify feature.

I'm sorry to see that you have not used the app for a while now. Is there anything we can help with at all?

Please feel free to reach out to us at hello@pixc.com. We are available 24 hours a day, seven days a week.

October 9, 2018

They did an excellent job editing our photos. Clean lines and professional retouching. I was very impressed with the job they accomplished.

France & Son
United States
Over 2 years using the app
Pixc replied March 26, 2019

Thank you for your review 😀 Glad we could help you.

Edited July 31, 2019

Love this app! Saves me a ton of time in editing my photos and a very quick turnaround time with great results. This leaves me more time to work on other aspects of my store. Staff are lovely to deal with and quick to respond to my messages. Highly recommended :)

Saucy Ladies Intimates
Australia
Over 2 years using the app
Pixc replied July 31, 2019

Thank you for taking the time to write a review.
Glad we could help!
Please feel free to email us if you have any suggestions or feature requests. We are always keen to hear how we can help further. 😀

June 13, 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Over 2 years using the app
Pixc replied March 26, 2019

Thank you for your review 🥰
Please reach out if we can help with anything else!

April 6, 2017

Amazing work, amazing staff, saving time and will save so much time in the future. Just a wonderful app.

Rays Jewellery Malta
Malta
Over 2 years using the app
January 11, 2017

Very handy app for those who are not savvy in Photoshop (or don't want to spend the time/money). Your first 5 images are free which helps get an understanding for the app. Very simple to upload images from files or directly from existing products in your Shopify shop. I recommend!

Overthrow Clothing
United States
Over 2 years using the app