Order returns by Return Prime

Order returns by Return Prime

Free plan available. Additional charges may apply.
Rating (5.0)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Returns | Refund | Automation | Send label | Customisable customer flow | APIs | Reduce returns

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and 3PL for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and 3PL for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app. more
  • Customer friendly return portal yet fully customisable
  • Automatically send return label and create replacement orders on Shopify
  • Refund to card or gift card (On any Shopify plan) along with other refund method
  • Allow store return, offer exchange with any product & set your own return policy
  • Connect your 3PL partner, mobile apps & many other apps with Return Prime

Pricing

Free Forever

Free

  • 5 free Return Request
  • Add upto 1 user
  • Connect any 1 logistics of your choice

Grow

$19.99/month

$0.49 per additional request

  • 60 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$49.99/month

$0.49 per additional request

  • 180 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$99.99/month

$0.49 per additional request

  • 450 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Free Forever

Free

  • 5 free Return Request
  • Add upto 1 user
  • Connect any 1 logistics of your choice

Grow

$19.99/month

$0.49 per additional request

  • 60 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$49.99/month

$0.49 per additional request

  • 180 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

Grow

$99.99/month

$0.49 per additional request

  • 450 free request every Month
  • Add upto 2 users.
  • connect upto 2 logistics of your choice.
  • Refund to Store Credit.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

501 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, automation, and customization features. It's described as a game changer for streamlining the return and exchange process, improving customer satisfaction. Many appreciate its seamless integration with Shopify, ability to handle high volumes of return requests, and responsive customer support. The app is also praised for its affordability, valuable insights, and handling of international returns.

November 22, 2023

I had a great customer service call with Shubham. I had been using the app for a year but not to it's full potential so I highly recommend doing a call with their call center. He taught me how to automate more processes to save my warehouse's team time and efficiencies. Also how to set up more parameters around what products can be returned or exchanged. And introduced me to this new system that offers customers discounts to deter returns and change them to exchanges. It was a very productive call and Shubham was very helpful.

Mohala Eyewear
United States
Over 1 year using the app
October 19, 2023

I have been using this application for a while now, and impressed with its user-friendliness and the exceptional customer support they provide.

From the moment I started using this app, I was blown away by how intuitive and easy it is to use. The interface is sleek, and navigating through the various features is a breeze. Even if you're not tech-savvy, you'll find yourself comfortably using the same in no time.

What truly sets apart is their customer support. I had a few questions and encountered a minor issue, so I decided to reach out to their support team. To my amazement, they responded promptly and were incredibly helpful. They guided me through the issue, ensuring I had a seamless experience. It's clear that they genuinely care about their users' satisfaction.

The combination of a user-friendly app and superb customer support is a game-changer. "Order returns by Return Prime" has made my life easier, and I feel confident knowing that if I ever need assistance, they're there to help. This level of commitment to their users is rare and commendable.

I highly recommend this application to anyone looking for an app that not only gets the job done but does so with style and exceptional support. Thank you, "Order returns by Return Prime", for making my life easier and more enjoyable!

Overlays Clothing
India
8 months using the app
August 31, 2023

We are very happy with both this app, as well as the service.

On the app side, the developers are keen on absorbing adjustments and improvements their customers want, which ends up saving a little time here, a little time there. The app does a pretty good job automating everything, which is super helpful - and they continue to improve upon the platform in this regard.

On the service side, they have always been happy to help when we had questions, are usually quite quick to respond, and are more hands-on than many larger developers. They also don't just wait for you to contact them with your needs, but rather, reach out to probe what your needs might be.

These guys know that it takes effort and focus to build a successful product, and they have done exactly that.

Lammle's Western Wear
Canada
About 1 year using the app

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Built by Appsdart Solutions Private Limited

About Appsdart Solutions Private Limited

5.0 average rating

4 years building apps for the Shopify App Store

#34, Near Cafe Coffee Day, Bangalore, KA, 560103, IN

Support

Send a message

help@returnprime.com

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