Return Prime: Order Return

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support queries. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

Why do you need a returns or exchange app?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen upto 96% shoppers coming back to the business to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Highlights

1. Define return and exchange window as per your policy to automatically restrict customers from making requests
2. Ask customers for photos and additional information before they can request a return or exchange
3. Translate your entire customer returns journey in any language of your choice
4. Use our automation to automatically approve all requests to make a fully automated returns system
5. Design and send email notifications to your customers in any language
6. Connect your logistic account and send return labels instantly to your customers
7. Create reasons specific to a product/collection
8. Refund via gift card, discount code or directly to the customers card
9. Charge for return labels and deduct from the refund
10. Restrict returns or exchange on specific order or products
11. 14 Day refund on all paid plans, no question asked

Migrate from other apps

Migrate from other apps like Aftership Returns Center/Clicksit/Returnly/Loop Returns/RMA/Return Magic/Ezyslips/Shipway to a new age and evolving platform with our seamless support. Hundreds of customers have chosen us after trying out all other apps and you can check our reviews to know more about their experience. We aspire to build much more than just order return form and you will see that in our product and support experience.

World class support

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do anything to help you in all possible ways.

Integrate with major logistic

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel

We are agency & partner friendly: reach out to us for any support, upgrades and referral benefits.

Your Rücksendung & Austausch app | Your retour app