Return Prime: Exchange &Refund

Return Prime: Exchange &Refund

Free plan available
Rating (5.0)
Reviews

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Convert your returns into revenue. Built for brands of all scale. Automated labels and refunds.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app.

Return Prime helps you manage all returns, exchange and refunds at one place. Send return label, offer in-store return, refund via store credit & automate process for more efficient returns management. Connect your choice of logistics and WMS for a seamless returns operation. Migrate to a futuristic solution easily from any other returns app. more
  • Customer friendly return portal yet fully customisable
  • Automatically send return label and create replacement orders on Shopify
  • Refund to card or gift card along with other refund methods
  • In-store returns, smart exchanges, promote store credit refunds and lot more
  • Connect with 30+ apps or build your own integration using our webhooks and APIs

Pricing

Free Forever

Free

  • 5 free request every month
  • Automatically send labels and refunds
  • Free for Shopify staff stores, partner stores and trial stores

Grow

$9.99/month

$0.49 per additional request

  • Everything in Free plus
  • 30 free request every month
  • Refund to store credit
  • Convert returns into exchanges
  • Promote store credit refunds

Grow

$49.99/month

$0.49 per additional request

  • 180 free request every month
  • Offer In-store returns
  • Access to app integrations
  • Offer return portal in multiple languages

Grow

$199.99/month

$0.49 per additional request

  • Capture customer feedback on return experience
  • Export report & data for analysis
  • Access to analytics & insight
  • Access to webhooks and APIs

Free Forever

Free

  • 5 free request every month
  • Automatically send labels and refunds
  • Free for Shopify staff stores, partner stores and trial stores

Grow

$9.99/month

$0.49 per additional request

  • Everything in Free plus
  • 30 free request every month
  • Refund to store credit
  • Convert returns into exchanges
  • Promote store credit refunds

Grow

$49.99/month

$0.49 per additional request

  • 180 free request every month
  • Offer In-store returns
  • Access to app integrations
  • Offer return portal in multiple languages

Grow

$199.99/month

$0.49 per additional request

  • Capture customer feedback on return experience
  • Export report & data for analysis
  • Access to analytics & insight
  • Access to webhooks and APIs

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

594 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining the return and exchange process, enhancing efficiency. It offers customizable features and integrates seamlessly with other platforms. Many commend the responsive customer support and the immediate provision of shipping labels to customers. It's described as a game-changer for e-commerce, improving the post-purchase experience and customer satisfaction. The developers are receptive to feedback and consistently work on updates and improvements.

January 2, 2024

Return Prime has been a helpful tool with a super helpful support team.

Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily.

From my experience, their support staff is easily available and can help with everything we've ended up needing.

Integrates with Shipstation, too, so managing return shipping is automated and easy.

I do recommend!

Outsider Supply
United States
5 months using the app
January 4, 2024

App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.

TFC&H Co.
United States
3 months using the app
January 5, 2024

Makes handling returns a snap! Customer service is great. Whenever there is an issue, I just jump on chat and my issue gets resolved quickly! Thank you!

Tifosi Optics
United States
About 1 year using the app

About this app

Launched

October 8, 2020

Languages

English

Works with

Plobal Apps, Richpanel, Flits, Australia Post Returns, Canada Post, Easyparcel

Built by Appsdart Solutions Private Limited

About Appsdart Solutions Private Limited

5.0 average rating

4 years building apps for the Shopify App Store

Bangalore, KA, IN

Support

Send a message

help@returnprime.com

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