Reviews (745)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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Since day1 I have been using Return Prime for all our returns and exchanges. This app is super user friendly and the service is really prompt and useful. Would definitely recommend to other Shopify businesses
Return Prime was one of the first apps I installed when I set up my store 2 years ago.
I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges.
This is a great product. Highly recommend.
We have been using this app about 10month now, the live chat representative is always helpful and very quick! Since we don't do exchange, the procedure is pretty straight forward and easy to use.
We are using Return Prime for more than 2 years now, and it is One of the best Return App for Shopify users.
Their Service is top notch, very responsive and quick resolutions.
Return Prime application has been a transformative experience for managing returns and exchanges. This has significantly reduced the time spent on handling returns and improved our operational efficiency.
Customers appreciate the clear instructions and the ease with which they can initiate returns or exchanges.
The app itself is ready for plug and play - No extravagant setup required. Well thought through customer journey on both sides - Business and end user. What I absolutely love about this is their service. It's truly exceptional! They go above and beyond to solve your issue and also help with setup. Would highly recommend this app f you're looking to streamline your return and exchange process.
We started using Return Prime a few months ago and has helped with customer returns. When something goes wrong I immediately ask the chat assistant and they always know what to do or help with the issue!
Easily the best App for returns management, tons of features and customizations possible & incredible customer support
smooth and great experience, Keep up the job.
Return Prime has made managing returns and exchanges a breeze for my business. The app is super user-friendly, and the setup process was quick. My customers love how simple it is to initiate returns, and it saves us so much time. Plus, their support team is always there to help with any questions. If you’re looking for an easy way to handle returns, this is definitely the app to go for!