Reviews (726)
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We have been using this app for a while, and it performs exceptionally well when managing return and exchange data.
The customer support team is also excellent, resolving any issues very quickly.
Good Support. Some features need to be added, Like email notification for the admin for any return/exchange.
Do not trust this app if you expect any level of customer service. I was managing the St. Clair website and reached out to their support team regarding our configuration. Zero response. Having an app team ghost you during a live project is a massive risk for any e-commerce business. Their lack of professionalism forced us to switch to a competitor. Truly disappointing experience.
We're truly sorry for the delay in responding. This fell short of the standard we hold ourselves to, and we understand how frustrating that is. We've since resolved the issue, and if there's anything else you need, our 24/7 chat team is here for you anytime. We'd love the opportunity to make this right.
Anil Helped me with great precision and having a good knowledge to resolve issues efficiently
Works well. Customer service was great!
Nice App. Does the job well.
Great support team, big shout-out to Rohit!
It was a fast response and the issue was resolved
Excellent support team. I faced an issue with the refund process and approving a return request. The team quickly joined the chat, understood the problem, and resolved it very fast. Their support was prompt, professional, and very helpful. Highly recommended!
I've been using this app for about a year and I love it. Customer service is great and it does everything I need!
It's helping us a lot with the return process. Not only on the digital side but also on the CRM and logistics sides.
