Reviews (745)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

August 14, 2024

Great! Very user friendly and their customer service in incredibly helpful which makes the process much more streamlined and easier to get up and running, thank you Marie-claire for your help today!

PAPER
United Kingdom
27 days using the app
October 15, 2024

The customer service team is amazing! They respond quickly and are always helpful.

PILGRIM
Canada
2 months using the app
September 16, 2024

I am so excited to have found this app and to have been helped with the setup by Marie Claire, a customer service representative. It will streamline our returns process and help to convert returns into sales and return customers.

Select Trends Boutique
United States
3 days using the app
October 22, 2024

First of all , they offer free plan for beginners
also support team are very very kind and helpfull .

thanks return prime team .

Kemeti
Kuwait
4 days using the app
September 10, 2024

Thankyou for seamless experience, now customers would be able to easily and effortlessly manage their returns and exchanges.

Streetic
India
18 days using the app
September 24, 2024

Return Prime is a great experience for managing returns and exchanges. They have improved our operational efficiency.

Attrangi
India
Over 1 year using the app
September 12, 2024

Excellent experience and very easy to integrate. Shubham provided very helpful direction for connecting Return Prime with our Shopify store and had it set up within 15 minutes. I highly recommend this app and their service.

NORDICTEAK.COM
United States
2 days using the app
August 8, 2024

Return prime is an amazing return portal that is affordable and easy to set up and use! Their customer service is also extremely helpful & responsive, they were able to assist with every single request! Highly recommend!

Shop Milk Teeth
United States
About 1 month using the app
October 31, 2024

Great App and customer service

Conturve
United Kingdom
Over 1 year using the app
September 24, 2024

Great support and excellent help!

Neonic Pickleball
United States
7 months using the app