Reviews (745)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.
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I recently added Return Prime to my Shopify Store and had a few questions, which were quickly resolved via text chat. I appreciate the quick polite responses and look forward to implementing Return Prime in my business knowing that help is nearby if needed.
This is very helpful app and solves the core problem in terms of handling our returns and exchanges. Customer support is very quick and smooth.
Easy to use, affordable and excellent customer service!
Only new to the Return Prime. Support staff have been excellent with setup. Very helpful and quick to sort out any issues.
This should be the best application to handle for return and exchange on Shopify! the configuration can be easily comprehended, the support team has a quick response and assist with setup precisely.
Very Helpful
Easy to set up, streamlines the returns and exchanges process, and great support.
Great app and functionalities, not only this. It will help a lot when you get a lot of orders and converts better than automatic emails and manual work. Shubham was amazing in helping in setting automatic flows and custom strategies which are complex and now fully automatized. I feel my stores now will have much more potential and my customer service team much more free time, so scaling will be quicker and easier. I wish I found this app before and a special thanks to Shubham who stay on video call with me until midnight on Friday night. I can only recommend this app and the support revceived so far.
We've been using this app for more than 2 years now, and it's been an excellent experience. It's very feature-rich and they've made significant improvements over time, with new features being regularly added and bugs swiftly fixed. Highly recommend this app-
Great Support by the team