Return Prime: Exchange &Refund , 604 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient processing of returns and exchanges, including handling single refunds for multiple items. It offers customization to match store policies and branding, and integrates with platforms like Shipstation for easy return shipping. Merchants value its time-saving automation, instant shipping labels, and warranty claim handling. Features like "get paid back" and smart exchanges boost customer satisfaction. The support team is proactive and responsive, often incorporating merchant suggestions. The app also supports Indian e-commerce and promotes upselling.
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really great customer service, i am terrible with these apps made it really straight forward
A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs .
100% recomended.
I had a great customer service call with Shubham. I had been using the app for a year but not to it's full potential so I highly recommend doing a call with their call center. He taught me how to automate more processes to save my warehouse's team time and efficiencies. Also how to set up more parameters around what products can be returned or exchanged. And introduced me to this new system that offers customers discounts to deter returns and change them to exchanges. It was a very productive call and Shubham was very helpful.
Just started testing out this app and the support in setting up the account was beyond phenomenal. Great support on the online chat as I was helped setting up the account.
Great CS support while setting up the app! Still figuring it out but seems like it will meet all of our needs to streamline and help with our return/exchange process and giving our customers a better experience!
customer service is fast and they are very helpful !!!!
The service that I have received was so seamless. One of the best experience and very smooth I'll say . Greeva has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .
I was helped today by Claire and nothing was too much trouble, I have never had such good customer service or found an app with so much help to set up, really excellent, thank you so much.
The service provided was excellent, all my queries were resolved in a timely manner.
the app works very good and the support is excellent! they also listen to you if you have ideas how to upgrade the app. Im very happy to work with them!