Reviews (745)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining returns and exchanges, enhancing operational efficiency with features like multi-item refunds, COD refunds, and direct customer notifications. They find the interface intuitive and customizable, ensuring visual consistency with their store themes. The support team is noted for their responsive and proactive assistance, including personalized live chat support. Merchants recommend it for its robust features and ease of use.

October 7, 2024

Amazing customer service , informative, helpful, exceptional service

WE THE STARS
Australia
About 23 hours using the app
August 22, 2024

Great app with excellent service

SILEX SPORT
Mexico
6 days using the app
October 22, 2024

Amazing customer service 10 of 10.
Highly recommended.

Rove Scrubs
Saudi Arabia
About 8 hours using the app
July 5, 2024

Hands down a Must have app for all the ecommerce folks out there. Team is responsive. All in all 10/10

Frebano
India
4 months using the app
June 28, 2024

I had an outstanding experience with the customer support team! They were prompt, friendly, and resolved my issue quickly. The representative was knowledgeable and went above and beyond to ensure I was satisfied. It’s rare to find such dedication and efficiency. Highly recommend!

houseofidaa
India
About 2 months using the app
May 29, 2024

Thank you return prime you sort our life before return prime we faced so many problems to track the returns but now is very easy to look all these things in one platform. This app works so smooth and Hassel free. Return is so easy now and get less customers complaints. I recommend whose starting their own business this is the best app for that.

Numero Uno
India
4 months using the app
July 15, 2024

Easy setup, helpful and quick response from the support team. Subham at support seemed competent and was flexible

Broken Oslo
Norway
About 1 month using the app
June 14, 2024

Wonder *yes her name is Wonder :) - is the best and a wonderful and patient woman who really listens and takes up all your requests the same day - she has made my experience just wow!

Crokinole Europe
Netherlands
3 months using the app
July 11, 2024

Shabham did an amazing job of helping setup his Return Prime! Shabham is the founder and has done an amazing job of thinking through all anyone would need in the Return & Exchange process. I highly recommend working with Return Prime and Shabham, they have a winning APP. Their interface is professional and effective.

Further, Shabham went beyond the call of duty helping us integrate with ShipStation and properly guiding us through how to utilize Return Prime to make it easy for our customers and frankly for our team to manage the Exchange & Return process properly.

Thank you Shabham, wishing you continued success!

Bonito Shapewear
United States
About 19 hours using the app
November 11, 2024

she is quite professional. I really like her.

superfect.shops
United Kingdom
About 2 hours using the app